We performed a comparison between ServiceNow IT Operations Management and vCloud Director based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is very straightforward. A person just needs to join a team to access the network and that's all."
"I like the solution due to the fact that it's scalable."
"It's easy to set up."
"It is flexible. You can tune it, more or less, as you want."
"From my perspective as an asset manager, the most valuable feature of the solution is the configuration management portion, where I can actively add something to the database."
"The most valuable feature of ServiceNow IT Operations Management is the user interface."
"You can improve integrations of the operation with the solution."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"The self-service portal is the most valuable. We are acting as a service provider, so our customers can take care of their virtual data centers with the self-service portal. Therefore, we don't need staff for it."
"vCloud is a good platform for visualization. It is very handy for monitoring. VMware can integrate with all monitoring systems like vRealize, and the management monitoring is good. I'm very happy with VMware. VMware is good in management and monitoring systems."
"It optimizes the process for cloud structure."
"The stability is rock solid."
"The initial installation and setup are very quick."
"The orchestration and automation are very valuable."
"The stability of the product is better than just 'good.'"
"The solution has more capabilities than OpenStack and integrates well with NSX and vCenter."
"The pricing is high."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
"At times, it got cumbersome from the project management perspective. It could have been because of the way we were using it. I found Microsoft Project to be more extensive and robust than ITOM."
"The setup and deployment could be simplified, and the pricing could improve."
"Enhancing automation-related solutions, such as Wi-Fi, porting, machinery, and product automation would help to achieve better operational outcomes."
"Service mapping is pretty limited."
"ServiceNow could be more prescriptive on how customers can leverage some of the benefits."
"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."
"Initially, the setup was complex."
"It could be more stable. We have had issues with multiple different versions."
"The product installation process could be easier for new users as well."
"Cloud Director has room for improvement in many areas. One critical thing that comes to mind is the hyperscalers. They could be more seamlessly integrated into the hybrid cloud."
"It would be beneficial if some features were built into the platform rather than requiring integration with multiple products, reducing complexity and licensing concerns."
"In version 6.7, compatibility to migrate VMs from a vCenter to vCloud Director had a problem. However, this has been solved in the newest version."
"If you use it for a lot of customers, it is too heavy for this solution."
"It would be beneficial to have enhanced integration capabilities with third-party solutions within vCloud Director, especially in networking and data security."
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ServiceNow IT Operations Management is ranked 10th in Cloud Management with 34 reviews while vCloud Director is ranked 6th in Cloud Management with 62 reviews. ServiceNow IT Operations Management is rated 8.2, while vCloud Director is rated 8.0. The top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". On the other hand, the top reviewer of vCloud Director writes "Offers flexibility of handling workloads and good scalability". ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management, whereas vCloud Director is most compared with VMware Aria Automation, Nutanix Cloud Manager (NCM), VMware Aria Operations, Morpheus and Red Hat CloudForms. See our ServiceNow IT Operations Management vs. vCloud Director report.
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