We performed a comparison between ServiceNow Orchestration and vCenter Orchestrator based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution effectively automates business processes."
"Great with IT processes and business processes."
"The data visualization is good."
"It's scalable."
"There are a lot of ready to use orchestration custom packs."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"The iTerm suite is also crucial for visibility and optimization."
"vCenter Orchestrator is easy to use."
"The most valuable feature of this solution is the workflow creation."
"The backup and recovery times are very quick."
"If I need to do DR, VMware can enable me to use vMotion, which requires use of vCenter. You cannot do vMotion without vCenter. We do a lot of automation, orchestration, and simplification for that purpose."
"The hardware abstraction layer, being able to make the VMs portable when moving to a different platform or over a WAN."
"I am impressed with the tool's easiness to work with VMware solutions."
"The technical support services are excellent."
"We can scale the solution."
"Efficiency of some features could be improved."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"I would like a user experience module to be added."
"There can be gaps in integration."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"The deployment requires awareness among the project staff."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"When the SSO certificate needs to be renewed, the upgrading and testing are quite complicated."
"Many times, customers' licenses are not used because the client is not aware of the features and the product benefits. When somebody is buying a product, they just do a default configuration."
"The response time of vCenter Orchestrator's support could be improved."
"This is an expensive solution."
"The solution’s pricing and integration could be improved."
"We encounter challenges related to the renewal of support subscriptions."
"Mainly VMware integrates with other products, but there is no easy way to link with other products from a different vendor. We can integrate with other products from the same vendors fairly well, but if they could make it so integration is easier with other vendors, that would really help."
"I believe a transparent view and better terms of condition between Oracle and vCenter Orchestrator would be helpful."
ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews while vCenter Orchestrator is ranked 9th in Process Automation with 45 reviews. ServiceNow Orchestration is rated 8.2, while vCenter Orchestrator is rated 8.4. The top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". On the other hand, the top reviewer of vCenter Orchestrator writes "Enables us to do administration on a centralized layer when using multiple VMware ESX servers". ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and F5 BIG-IQ, whereas vCenter Orchestrator is most compared with VMware Aria Automation, VMware Aria Operations, vCloud Director, Cisco UCS Director and SaltStack. See our ServiceNow Orchestration vs. vCenter Orchestrator report.
See our list of best Process Automation vendors.
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