We performed a comparison between Symantec Identity Governance and Administration and UserLock based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."The most valuable aspects of Omada Identity for me are the automation capabilities."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The product is relatively easier to use than other identity management products."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"It's a very useful tool that has improved our client's security, from day one."
"Connector Xpress and Policy Xpress and the new interface."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"It is easy to use, and does not requires an extensive programming or development background."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The reporting and importing have room for improvement."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The support from Symantec Identity Governance and Administration could improve."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"The reporting functions."
"The product's technical support could be better."
"The product works slowly while accessing cloud-native solutions."
"The solution is not the best or the fastest available."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
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Earn 20 points
Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews while UserLock is ranked 21st in Authentication Systems. Symantec Identity Governance and Administration is rated 7.6, while UserLock is rated 10.0. The top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and Cisco ISE (Identity Services Engine), whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and AlertEnterprise Enterprise Guardian.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
