We performed a comparison between Tungsten RPA and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"Provides valuable tools working in integration with RPA tools."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"It is stable and scalable."
"The solution is scalable."
"The most valuable features are workflow and process automation."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"The initial setup is pretty easy to do."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"There is really nothing special about the capabilities of this product."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"Exception handling needs to be improved."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"I'd like to see a recording function and a more simple interface."
"The process discovery could be a bit better."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"
"It could support various languages along with Python."
"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"My biggest concern with Zapier would be their pricing strategy."
"The pricing could be a little cheaper."
Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews while Zapier is ranked 9th in Cloud Data Integration with 41 reviews. Tungsten RPA is rated 7.4, while Zapier is rated 8.6. The top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and Tungsten TotalAgility, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and MuleSoft Composer. See our Tungsten RPA vs. Zapier report.
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