Egor Marachev - PeerSpot reviewer
IT systems engineer at VeriFone
Real User
Top 10
A pretty stable and scalable product that is easy to deploy and provides excellent features
Pros and Cons
  • "PowerShell is a valuable feature."
  • "The product must improve its support."

What is most valuable?

PowerShell is a valuable feature.

What needs improvement?

The product must improve its support.

For how long have I used the solution?

I have been using the solution for a few years.

What do I think about the stability of the solution?

The solution is pretty stable. I rate the stability an eight and a half out of ten. Sometimes, we have minor issues.

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Microsoft Windows Server Update Services
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What do I think about the scalability of the solution?

I rate the tool’s scalability an eight out of ten.

How are customer service and support?

I opened a ticket with support two weeks ago. There have been only two email conversations between me and the team regarding the ticket. There have been no other responses. The support team is normally good.

How would you rate customer service and support?

Neutral

How was the initial setup?

It is very easy to deploy the product.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Manager at Stark International
Real User
Top 20Leaderboard
Good centralized management and merging capabilities with helpful technical support
Pros and Cons
  • "The performance has been okay."
  • "A few bugs need to be figured out for the security side."

What is our primary use case?

It is being used both in my company as well as in my client's companies. We work on the basis of customer demand and whether they go for Windows or Linux. 60% of users use Microsoft since it's user-friendly and if they want the capability of maintaining the servers over the CLI then they tend to prefer Windows.

What is most valuable?

The centralized management and merging capabilities are useful. Windows users can switch from open access to data from the Linux servers. 

The various security updates are good for the users as well as the organizations it helps keep the solution safe.

The performance has been okay.

Technical support is responsive.

It can scale. 

What needs improvement?

A few bugs need to be figured out for the security side. A few of the bugs are not even fixed completely on a full scale, and sometimes that will be tough. If a client is not maintaining proper network security, their data will be breached. The security updates need to be released regularly from Microsoft so that there won't be any loopholes in the OS.

The initial setup may be a bit difficult for beginners. 

The solution is costly.

When we shift onto the graphical user interface, there'll be a bit of a lack of processing speed as there are a number of graphics included in the OS when we shift to the GUI. We'd like CLI and GUI to be equally responsive. Many users prefer the GUI, yet then they suffer from less performance due to the graphics.

What do I think about the stability of the solution?

The performance is okay. I would rate it seven out of ten in terms of stability. There sometimes are bugs in the product.

What do I think about the scalability of the solution?

The solution can scale. 

We have medium-sized to enterprise-level organizations. We also use the solution for smaller organizations that would like the cloud to save costs on IT infrastructure. 

We work with 250 or more companies that use this solution.

How are customer service and support?

Technical support responds spontaneously if you raise any tickets or queries regarding to the products. I raise a fewer number of queries to technical support since we are the engineers. We tend to go to the client and fix issues. In the case of major issues, we'd reach out to technical support, and they respond spontaneously within 24 hours.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Linux servers. We switched based on client requirements as they wanted a user-friendly service even with engineers assisting them.

How was the initial setup?

For beginners, it might be a bit complex to set up the solution. However, with well-experienced guides like engineers, it would be easy for them to fix the infrastructure and deploy these Windows servers.

What's my experience with pricing, setup cost, and licensing?

It is a bit expensive. 

The cost would be taken care of by my accounts team, so I'm not that involved in licensing. That said, to my knowledge, it's a bit expensive. If any clients want to implement their infrastructure to be run on Microsoft, then they need to purchase every license for each service. If the client wants to go for a Windows server, they need a license for the client machines and a license if they want to operate a Mail Exchange server. If all this could become bundled into one thing where small-scale industries and medium-scale industries can buy it as one item, that would be ideal. 

What other advice do I have?

I'm a consultant as well as a Microsoft-certified system engineer. We are Microsoft partners.

Most likely, all my clients would prefer an on-premises deployment. They want the data to be secure as they likely have confidential data regarding their users, as well as the company's data, would be on their servers. 

That said, a few clients would prefer cloud services like AWS. It totally depends upon the clients and what they would like to go for and whether they be like to invest on the on-premises or if they would like to go for a cloud to cut costs.

Most people are moving onto the Linux side, where they feel more secure, however, compared with the admin agents who are not well-versed at the CLI level, many prefer the Windows server, which is the alternative. People should remember that though there is a graphical user interface for Windows Server, they can still operate in CLI mode, which would be very fast, and very similar to a Linux OS.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Microsoft Windows Server Update Services
May 2024
Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,212 professionals have used our research since 2012.
Head of IT department at Monetars
Real User
Top 5Leaderboard
Helps to update the servers and has Active Directory feature
Pros and Cons
  • "The tool's most valuable feature is Active Directory."
  • "The challenges exist according to the planning. For example, if you plan to implement and apply updates to your infrastructure, including servers and clients, you must provide storage information and have a clear plan for that from start to end."

What is our primary use case?

I use the tool to update the main servers. 

What is most valuable?

The tool's most valuable feature is Active Directory. 

What needs improvement?

The challenges exist according to the planning. For example, if you plan to implement and apply updates to your infrastructure, including servers and clients, you must provide storage information and have a clear plan for that from start to end.

You need to define the space needed to download all the information, how to implement and apply it to your network, the deadline, and what to do with outdated data. For example, if something was downloaded now but isn't needed after a year, you must delete it. This is not an easy task. You must have some information, education, and training about this. If done correctly, everything will work perfectly.

What do I think about the stability of the solution?

I rate the Microsoft Windows Server Update Services' stability a ten out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. The number of users using Active Directory depends on the company. In my opinion, it is recommended to use it if you have at least around 20 users.

How was the initial setup?

Setting up the tool requires knowledge. It's not as simple as installing a client or an operating system. You need some education and understanding before implementing and setting it up.

I remember some steps for deploying the tool, but not all of them. You must have some knowledge about Active Directory and its procedures. You need to install the prerequisites, such as a DNS server. Sometimes, you will install it while installing Active Directory services on the Windows role. You must know the domain name and whether it is the first domain or a subdomain. You need this information before you start the setup.

What was our ROI?

You must expose your infrastructure to the internet, ensuring each server or client can use your internet bandwidth to download updates. By downloading updates to one point and then distributing them to all clients and servers from there, you minimize unnecessary traffic.

Without this central point, each client would download updates independently, increasing costs and traffic. The most valuable benefit is downloading updates once and applying them across all clients and servers in your infrastructure.

What other advice do I have?

You can manage daily users for administration, user, and domain policies. For example, how many days before you must change the password, how many characters the password must have, and the complexity of the password. These policies can be implemented and defined before being used for reports. If I remember correctly, there are no specific reports for this. You can see what policy is implemented and applied in your infrastructure. For example, you can trace and monitor users in the Windows events log.

I rate the overall solution a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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OğuzKalaycı - PeerSpot reviewer
System engineer at Yaşar Holding
Real User
Top 5Leaderboard
Performs well and can be used to update servers
Pros and Cons
  • "The solution performs well."
  • "We have some problems when we update the servers."

What is our primary use case?

We use the solution to update servers and clients.

What is most valuable?

The solution performs well.

What needs improvement?

We have some problems when we update the servers.

For how long have I used the solution?

I have been using the solution for 15 years.

What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

The tool is scalable. We have approximately 1000 users in our organization. We have about 20 people in our technical team.

How are customer service and support?

We contact support if we face any errors. We get support from the integrators.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was complex. Sometimes, if there is an error, it takes a very long time to correct it.

What about the implementation team?

The deployment can be done in-house.

What other advice do I have?

We can use ManageEngine instead of Microsoft. I recommend the solution to others. Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Syed Fahad ALi - PeerSpot reviewer
System administrator at National Foods
Real User
Top 5
Gives authentic updates but needs to incorporate more functionality on inventory management
Pros and Cons
  • "The solution gives authentic updates."
  • "Microsoft Windows Server Update Services must include functions for providing updates about inventory."

What is our primary use case?

The solution gives authentic updates. 

What needs improvement?

Microsoft Windows Server Update Services must include functions for providing updates about inventory. 

What do I think about the stability of the solution?

Microsoft Windows Server Update Services is stable. 

What do I think about the scalability of the solution?

The solution is scalable. My company has 23-25 users. 

How was the initial setup?

The tools deployment is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive, and the licensing costs are yearly. 

What other advice do I have?

I rate the product a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Abinash Sinha - PeerSpot reviewer
Platform Lead -Windows & VMWare DR at FIS
MSP
Highly scalable and stable solution
Pros and Cons
  • "Once we configure it and it keeps updating the patches, all I need to do is filter out which patches are required or not."
  • "It would be good if it could deploy third-party patches or applications."

What is our primary use case?

In terms of use cases, our clients use this Windows update service to deploy patches and service packs across all their servers and computers.

What is most valuable?

Once we configure it and it keeps updating the patches, all I need to do is filter out which patches are required or not. First, we test all the patches in a test environment, and if it's successful, we approve it for deployment. That's what I do. It fulfills all the requirements.

What needs improvement?

It would be good if it could deploy third-party patches or applications.

For how long have I used the solution?

I have been using this solution for ten years. We are using version 3.0 of the software update service.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

Scalability is pretty high, so I would rate it a ten out of ten. In our organization, we have three source services and two servers. As for the number of users, it is around the globe, actually. There are more than two thousand users.

How are customer service and support?

The customer service and support team is good. I hardly approached Microsoft for the solution.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is very easy. One benefit is that it downloads from the internet, and we can select which patches to deploy onto the client computers. The client computers don't need to download it again. 

The initial setup was the easiest thing I've seen with Microsoft. I would rate the setup a ten out of ten. 

What about the implementation team?

Generally, we should do the deployment during the late night hours, and it takes around two to three hours max to deploy it for our set of seven computers.

What's my experience with pricing, setup cost, and licensing?

It is not really expensive. I would rate it one out of ten,  where one is for low pricing and ten is for high pricing. 

What other advice do I have?

It's robust and stable. It provides options to figure out which patches to deploy, when, and how to deploy them silently, depending on the customer or user preferences. These are the best facilities I see in this service.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Soroush-Enayati - PeerSpot reviewer
Network security engineer at freelancer
Real User
Top 5
A a computer program and network service with a useful evaluation feature, but connectivity could be better
Pros and Cons
  • "I like that we could evaluate every client and compare some weaknesses and vulnerability exploits in Microsoft Windows Server Update Services. This is a useful way to test applications against an attacker attempting to exploit the operating system."
  • "In the next release, I would like them to provide better connectivity. They must improve the connectivity between the WSS with Microsoft or the client."

What is our primary use case?

I often use Microsoft Windows Server Update Services for updates and loyalty patch management.

What is most valuable?

I like that we could evaluate every client and compare some weaknesses and vulnerability exploits in Microsoft Windows Server Update Services. This is a useful way to test applications against an attacker attempting to exploit the operating system.

What needs improvement?

In the next release, I would like them to provide better connectivity. They must improve the connectivity between the WSS with Microsoft or the client.

For how long have I used the solution?

I have been using Microsoft Windows Server Update Services for a couple of years.

What do I think about the stability of the solution?

Microsoft Windows Server Update Services is a stable solution. However, there have been some problems with the Microsoft update. We had to do some maintenance before restarting the WSS service or checking the connection between the OS and Microsoft accounts.

What do I think about the scalability of the solution?

Microsoft Windows Server Update Services is very scalable. It could be deployed on the network with even 1,000 clients. At present, we have about 10,000 users. 

How was the initial setup?

The initial setup wasn't complex. It's easy. I think that it could be run in one day. It needs weekly or sometimes daily maintenance to check and update the signature or to check and get the update via Microsoft.

What about the implementation team?

We implemented this solution.

What's my experience with pricing, setup cost, and licensing?

It doesn't need a license. It's offered for free with Microsoft.

What other advice do I have?

I would recommend this solution to potential users as it's a vital service in every network.

On a scale from one to ten, I would give Microsoft Windows Server Update Services a seven. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System and network security engineer at Central Bank of Nigeria
Real User
Top 5Leaderboard
Product that enables users to patch and track updates easily
Pros and Cons
  • "The product is quite stable."
  • "The security could be improved."

What is our primary use case?

The solution is used for patching updates.

What is most valuable?

The product is quite stable. I like the stability. It makes updates easy. It enables users to track updates.

What needs improvement?

The security could be improved.

For how long have I used the solution?

I have been using the solution for the last five years.

What do I think about the stability of the solution?

I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is very scalable. We have ten users.

How are customer service and support?

We get premium support from Microsoft. It's very easy for us to get the support if we need it.

How was the initial setup?

The initial setup is straightforward. We need two engineers for the deployment and maintenance of the tool.

What's my experience with pricing, setup cost, and licensing?

We have an enterprise agreement.

What other advice do I have?

I would recommend the solution to others. It is a good product. Overall, I rate the product a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: May 2024
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Buyer's Guide
Download our free Microsoft Windows Server Update Services Report and get advice and tips from experienced pros sharing their opinions.