RPA Developer at a consultancy with 51-200 employees
Jan 9, 2023
Its FTP feature is very good, as is scheduling any process or task with the Zena client. I have found it to be very helpful. If a task fails, it gives you a prompt.
Sr. IT Product Manager at a healthcare company with 10,001+ employees
Nov 3, 2022
You can click Ctrl-G and bring a diagram view. You're able to view in a diagram format. The view that it provides is easy, and you can move to the left, up, or down. You can double-click on a certain process. It'll drill into that process and all of its underlying components. You can double-click on an arrow or a component, and it'll bring up a screen that'll have all the variables that are assigned to that particular piece, as well as the values at run time. So, the diagram feature of it, at least for me, is pretty valuable.
System administrator at a wholesaler/distributor with 1,001-5,000 employees
Dec 25, 2022
In the latest upgrade, Zena added a web-based client. The more I use it, the more I like it. It's an excellent interface. They do a good job of steadily improving the solution to make it more useful.
Enterprise Business Intelligence Administration and Management at a government with 11-50 employees
Oct 4, 2020
I have found the scheduling feature the most valuable. I can map dependencies by using ASG-Zena. It gives a nice, quick visualization as to where things are.
IT Manager at a financial services firm with 5,001-10,000 employees
Apr 30, 2020
We haven't had any problems since we installed it. It runs as expected, we haven't had any critical problems. It helps keeps the business running 24/7.
RPA Developer at a consultancy with 51-200 employees
Jan 9, 2023
One area where it could be improved is communication between the different servers. Sometimes there are processes that have already been completed but we get a status notification that they're still active.
Sr. IT Product Manager at a healthcare company with 10,001+ employees
Nov 3, 2022
Another one that is probably a little bit bigger for me is that when there is an issue or there's an error, it writes on a different screen. I have to find the actual process name and go to a different screen to view the alert that got generated. On that screen, everyone's processes, not just the processes of the folks in my department, are thrown. It takes me a while to find the actual error so that I could go in there and look at the alert. It could be because of the way it was set up, but at least for me, it isn't too intuitive.
System administrator at a wholesaler/distributor with 1,001-5,000 employees
Dec 25, 2022
In the web interface, it stacks the tasks across the top, and they accumulate until you close or clean those out. That seems a little cumbersome. You must right-click and close all tabs constantly to keep the console clean and manage your views.
Data Center Operations Executive at a financial services firm with 1,001-5,000 employees
Nov 6, 2022
In the next release, I would like to have an alert feature to indicate when an agent is down. Rocket Zena is not capable of sending alerts that the agent is down.
As of now, you have manually monitor to see when the agent is down.
Enterprise Business Intelligence Administration and Management at a government with 11-50 employees
Oct 4, 2020
The scheduling mapping is a little disjointed. There is no wizard-type approach. There are a lot of different things that you have to do in completely different areas.
They could probably add the functionality for creating all components of a mapping or an OPA schedule. The component creation could be done collectively rather than through individual components.