We performed a comparison between Alfabet FastLane and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Broadcom, ServiceNow and others in Project Portfolio Management."The solution has provided us with a view of the truth in terms of our application portfolio."
"The performance is good."
"The product is quite convenient and user-friendly."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The program is stable."
"You don't need a lot of plugins."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The PPM module is an excellent service."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The initial setup is challenging because it relies on information from different stakeholders."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"It could be more user-friendly."
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Alfabet FastLane is ranked 15th in Project Portfolio Management with 1 review while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Alfabet FastLane is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Alfabet FastLane writes "A clear view for managing portfolio growth, governance, and cost drivers or containment". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Alfabet FastLane is most compared with Alfabet IT Planning & Portfolio Management, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet.
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