We performed a comparison between Amazon AWS and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use AWS for multiple purposes, such as developing APIs and API integration using API Gateway. We use API Gateway, Python Combinator, Lambda Glue, and ETL Process. We have used EMR for big data processing. If we need a tool for computing, we go with the Lamda DMS. There are many services available in AWS that meet our needs."
"It's quite stable and scalable. The price is good as well."
"The solution scales very nicely."
"The solution can scale quite well."
"One of the features offered is scalability on demand."
"AWS has large community support."
"The solution has good speed. It's very fast."
"The most valuable features are load balancers, databases, and S3 buckets."
"I like using the reports feature, but also the fact that we are able to have a smooth process when it comes to leads and opportunities."
"Salesforce is the best one out there."
"It was pretty easy to deploy."
"The queue management of the solution is its most valuable aspect."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"A fully integrated solution that provides a seamless experience."
"We use this solution to track customer activities, opportunities and contact information."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"I would like to receive some alerts when my consumption is getting out of the normal range."
"At times we find ourselves a little trapped, with the lack of customization, for what we need."
"Some of their well-listed services are not super configurable."
"Its subscription model or pricing model is too complex, which should be improved."
"The pricing of the solution could be better. It's a little pricey."
"This solution could be improved by a better licensing model, especially for third-party software. Amazon AWS could also potentially be improved by more free storage, but I think that it's okay when compared to competitors' products."
"In a future release, I would like to see more support for AI because it is the future."
"AWS for API, or Seller Central, is no improvement from what we had (our internal tools we designed to update accounts, change customer network profiles, monitoring, MRTG graphs, etc), when AWS should be blazing."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"They have some limitations as a cloud solution."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"I would like to have integration with Google."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
Amazon AWS is ranked 2nd in PaaS Clouds with 250 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 82 reviews. Amazon AWS is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Amazon AWS is most compared with Linode, Microsoft Azure, Red Hat OpenShift, SAP Cloud Platform and VMware Tanzu Application Service, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Mendix. See our Amazon AWS vs. Salesforce Platform report.
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