We performed a comparison between AppDynamics and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."
"It is a good monitoring tool. Its stability is very good."
"It's made it easier to collaborate across teams; be able to have the same data immediately in front of you just by sharing a URL."
"We are able to correlate performance between tiers."
"The most valuable features of AppDynamics is the scalability and monitoring."
"The SAP monitoring element is very helpful."
"The best feature of AppDynamics is the analytics, which gives us the business insights of the application."
"Being able to install it on-prem and monitor our on-prem infrastructure is important for us... Most of our infrastructure is on-prem. We have highly scalable systems and AppDynamics will help us monitor our load on-prem. Our systems range from simple to the most complex and it gives us the visibility across transactions, in one dashboard."
"The support is good."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."
"Network faults are easily and quickly identified through dashboards and drill down."
"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"We would love to see support for more types of agents in the mainframe world."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
"The resolution time takes longer than expected."
"It could be a little more flexible in configuration on the back end."
"As per my experience, the drill-down feature can be improved at the class level."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
"The dashboard can be better. Also, the automated reports could be improved."
"The network diagnostics that they are adding will be really useful. They could add more detail into what is going on in the network."
"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."
"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."
"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."
"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
"The scalability needs some work. From a probe perspective, we are limited to a certain amount of throughput on the devices themselves. Without having actual hooks into the bare metal hardware for the solutions, it's a bit of a "thumb in the air" as to when we hit our capacity or when our high watermark is."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."
"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. AppDynamics is rated 8.2, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog and Splunk Enterprise Security, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, SolarWinds NPM and Pico Corvil Analytics.
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