We performed a comparison between NETSCOUT nGeniusONE and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"The stability of this product is ok."
"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."
"It gives me the MOS, latency, and jitter."
"Stability-wise, I rate the solution a ten out of ten."
"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"Can easily be interconnected with other management systems."
"I like that SolarWinds NPM is a strong tool for monitoring network devices, switches, and routers. It's also a user-friendly tool. My team also likes how scalable it is."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"The solution is easy to install and it takes a couple of hours."
"SolarWinds NPM provides an overview of network monitoring, extending its capabilities to cover other aspects, such as virtual machines and servers. The platform has features like NetPath, which is particularly beneficial for end-users, offering insights into issues like latency, packet loss, and connectivity problems with routers, switches, or servers."
"The initial setup is easy."
"The product is scalable."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The solution is not easy to install."
"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"Its initial setup process is complicated."
"It could have an easier to understand interface."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."
"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
"It would be good to have high security."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"The integration needs to be improved."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"The integration with video apps could be better."
More Juniper Mist Premium Analytics Pricing and Cost Advice →
NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. NETSCOUT nGeniusONE is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and Pico Corvil Analytics, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our NETSCOUT nGeniusONE vs. SolarWinds NPM report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
SolarWinds NPM and nGenius One are very different in nature and capabilities.
SolarWinds NPM has a wide range of capabilities to monitor the availability of network devices and services, track network paths (by active testing).
nGenius One is more of a traffic visibility solution that captures traffic and shows the characteristics of the conversations going through the network (including the network and end-user performance).
If you are looking at the second, you certainly want to look at Accedian's Skylight which offers a massive advantage when it comes to performance visibility!
Although both products can overlap in what information they provide, nGenius One primarily uses packets from the network to monitor application performance and excels at deep packet analysis. SolarWinds primarily gathers data from SNMP, WMI, Netflow and other metrics to monitor the status of equipment (up, down, temperature, interface data, etc) as well as providing application performance statistics.
Common aspects of Solarwinds NPM and NetScout - Provide information pertaining to the network - latency, response time, the path taken, traffic info
Key differences - Use of different techniques - SNMP vs Packet capture
SNMP may give you added information like node status, hardware health, performance statistics, device-level information Packet capture may give you added information like TCP retransmissions, packet loss.
Solarwinds will rely on SNMP configuration on a device to send status, statistics and discovery using Polling as well as send Traps on specific incidents NetScout will rely on various port mirror taps into the network where the traffic needs to be analyzed in detail.
Skills required for Solarwinds are fairly minimum (maybe just understanding how SNMP works - polling & traps while NetScout skills will need you to master TCP/IP communication with details of the packet fields - source IP, dest IP, source port, dest port, various flags, etc.
From my experience, I would suggest PRTG Network Monitor over both instead of getting into details as to which one of NETSCOUT and Solarwinds is better. Both Solarwinds and NETSCOUT are expensive. NETSCOUNT is into loggerheads with Gartner report. Gartner rate Solarwinds well and PRTG Network Monitor is as good or even better than Solarwinds but far less expensive. I would recommend evaluating PRTG Network Monitor also to assess its suitability to meet your requirements.