We compared Microsoft Defender for Office 365 and Avanan across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Microsoft Defender for Office 365 stands out for its thorough email scanning, ease of use, and anti-phishing capabilities. Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning.
Room for Improvement: Microsoft Defender for Office 365 can improve integration with non-Microsoft solutions and offer better documentation for its advanced security features. Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options.
Service and Support: Microsoft customer service has received mixed feedback. While some customers find it responsive and prompt, others believe it could be more advanced and attentive. Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise.
Ease of Deployment: The setup for Microsoft Defender for Office 365 is generally considered effortless. Users appreciate its seamless integration with Office 365 and the minimal maintenance it requires. Users like Avanan's trouble-free setup and easy updates.
Pricing: Some reviewers found Microsoft Defender for Office 365 to be reasonably priced, and others consider it expensive. Defender is typically sold in a bundle, so it’s challenging to compare the cost to other solutions. Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises.
ROI: Microsoft Defender for Office 365 helps users prevent ransomware and malware while enhancing email security and providing cost savings through its subscription-based service. Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth.
Comparison Results: Defender is praised for its thorough email scanning and integration into a single console. Defender users desire a more centralized interface and improved spam and malware detection. Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation.
"The ease of installation and the AI capacity of the product are valuable."
"It can retract unsafe emails and remove them from the entire communication channel."
"The most valuable feature of Avanan is its effectiveness. When scanning incoming emails for threats it can in an automated fashion, quarantine suspicious attachments."
"I like Avanan's SmartDLP module. It's seamless, and the administrative overhead is low. We aren't a very sophisticated operation. We just want to reduce our exposure, so we find ThreatCloud helpful. Avanan's acquisition by Check Point was beneficial for them."
"Email encryption enhances end to end security of any data before it passes through the networking system."
"The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"It is simple to deploy this platform and interact with the set features."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Defender helps us prioritize threats across our organization."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The good part is that you don't have to configure it, which is very convenient."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Since we have started using the solution, there have been fewer compromises."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"The customer service team could come up with clear tutorials on how to use this platform to help new teams."
"It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."
"The user experience must be improved."
"The system could be designed to give corporate emails first priority due to demands."
"They should come up with a mobile application so that it can be more flexible."
"It should reduce the amount of time needed for thorough scanning."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The XDR dashboard has room for improvement."
"The GUI is sometimes slow to fetch the device report and could be improved."
"Configuration requires going to a lot of places rather than just accessing one tab."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. Avanan is rated 9.2, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Mimecast Email Security, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Hornetsecurity 365 Total Protection. See our Avanan vs. Microsoft Defender for Office 365 report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.