We performed a comparison between AWS Config and BigFix based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The scalability is a ten out of ten."
"Installing the instances and performing upgrades is smooth and clean."
"The solution is scalable and provides over 100 rules."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"We've had no issues with stability."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"BigFix technical support is good."
"It's good for reporting hardware and software."
"The patch management and the BigFix Inventory have been the most valuable features."
"It's easy to use, not complicated."
"It has plugins development options, which are great."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"The reporting and cost have room for improvement."
"The product needs to upgrade itself when the server is overloaded."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"The solution is missing a configuration that can assist us when writing our programming languages."
"There is room for improvement in built-in tools, they are not up to the mark."
"Improvements are needed as per customer requirements."
"The reporting and dashboard parts have room for improvement."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The deployment has room for improvement and can be more streamlined."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"The remote software installation could be better."
"The console interface is not friendly, and requires training before using it in production."
AWS Config is ranked 15th in Configuration Management with 4 reviews while BigFix is ranked 5th in Configuration Management with 91 reviews. AWS Config is rated 9.0, while BigFix is rated 8.6. The top reviewer of AWS Config writes "A cloud solution to host application with smooth instance installation and performance upgrade". On the other hand, the top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". AWS Config is most compared with AWS Systems Manager, whereas BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus. See our AWS Config vs. BigFix report.
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