We compared Cisco Secure Firewall and Azure Firewall based on our users' reviews across several parameters.
Cisco Secure Firewall is regarded highly for its strong security features, user-friendly interface, and seamless integration within Cisco's security ecosystem. Customers appreciate the value they receive for the price paid and the efficient deployment process. Azure Firewall is praised for its competitive pricing, centralized network security management, and high performance in managing traffic. Users find the setup process straightforward, although some face challenges with customization and integration with other services. Both products receive positive feedback on customer service and support.
Features: Cisco Secure Firewall stands out for its robust intrusion detection and prevention system, seamless integration with Cisco's security ecosystem, and powerful threat intelligence capabilities. On the other hand, Azure Firewall is commended for its centralized network security management, seamless integration with Azure services, and high performance in handling large traffic volumes.
Pricing and ROI: Cisco Secure Firewall's setup cost is praised for its straightforwardness, offering users value for money. In comparison, Azure Firewall's competitive pricing and reasonable setup cost are highlighted, with flexible licensing options catering to diverse organizational needs. Cisco Secure Firewall offers a higher ROI with its strong security features and user-friendly interface. Azure Firewall, although cost-effective, lags in advanced security measures and comprehensive features.
Room for Improvement: Cisco Secure Firewall offers enhanced user-friendliness, efficient traffic handling, improved visibility, better integration with security solutions, regular updates, enhanced reporting, and scalability. Azure Firewall needs improvement in setup difficulty, protocol support, rule customization, logging, and integration with Azure services.
Deployment and customer support: Users found Cisco Secure Firewall to have a quicker setup process, emphasizing efficient deployment. Azure Firewall was noted for a longer implementation phase, causing frustration among users and highlighting the delay in establishing the new tech solution. Cisco Secure Firewall boasts efficient and reliable customer service, with users praising the support team's helpfulness and responsiveness. Azure Firewall customers appreciate the team's efficiency and effectiveness in addressing issues.
The summary above is based on 123 interviews we conducted recently with Cisco Secure Firewall and Azure Firewall users. To access the review's full transcripts, download our report.
"A strong point of FortiGate is the graphical interface is complete and easy to use."
"It's super reliable. I don't think I've ever had a reliability issue with it."
"Fortinet FortiGate is scalable for our users. Right now, we have almost 70 users. We do not have any plan to increase our usage of FortiGate. For maintaining the firewall solution, one staff member is enough."
"The features that I have found most valuable are that it is good to use, and most importantly, the pricing. The customer especially likes the discount when they trade up or something like that."
"I like that you are able to manage FortiGate from the FortiManager to create a more centralized environment."
"It's user-friendly and easy to operate."
"Fortinet FortiGate's ease of management is the most valuable feature."
"It's a firewall that secures our internal network. I have been using it since 2013, and I find that most of the features are advanced, and very user friendly."
"The most valuable feature is threat intelligence. It is based on filtering and can identify multiple threats."
"The solution has many useful features. For example, the solution allows users to create virtual IP addresses."
"The solution is very stable. When comparing it to other environments, it's actually quite impressive."
"I like its order management feature. It doesn't have the kind of threat intelligence that Palo Alto has, but the order management makes it much simpler to know the difference."
"The solution should be capable of self-scaling, which is one of the features we like about it."
"The solution can autoscale."
"The Layer four features are okay and meet my business needs."
"The feature that I have found the most valuable is the control over the network permissions and the network."
"One of the most valuable features is the GUI front end, which is very easy to use. But I'm also a command-line guy, and being able to access the device via command-line for advanced troubleshooting is quite important."
"The most valuable feature must be AnyConnect. We have quite a few customers who use it. It is easy to use and the stablest thing that we have. We have experienced some issues on all our VPN clients, but AnyConnect has been the stablest one."
"There are no issues that we are aware of. It does its job silently in the background."
"Signature-based detection; user-defined signatures with regular expressions; integrated URL and content filtering; custom URL categories filtering."
"The interface is user-friendly."
"Cisco Firepower NGFW is really easy to use right now to determine when my file requires a shift from primary to secondary status, and it can be done with automation. Earlier we used to do this with patching."
"For our very specific use case, for remote access for VPN, ASAs are very good."
"Cisco tech is always good and helpful. I would rate them as 10 out of 10."
"Fortinet FortiGate could improve by having better visibility. Palo Alto has better visibility."
"In the next release, I would like to see the interface simplified to be more user-friendly."
"It would be ideal if they had some sort of GUI interface for troubleshooting and diagnostics."
"Currently, without the additional reporting module, we only have access to basic reporting."
"Security is a continuous process. In every product, there is a requirement for improvement. Its pricing should also be improved according to Indian market requirements. They must also improve on the reporting part. Its reporting can be more precise. If we can get a real-time report in a specific format, it will be helpful for customers to know about the current status of their security."
"The process of configuring firewall rules appears excessively complex."
"I would like to have logs, monitoring, and reporting for a month without extra fees."
"Fortinet FortiGate could improve by having more storage in the hardware for log data."
"For larger enterprises, they need to adjust the scalability."
"Azure Firewall should have a free trial version for new users so that they can evaluate it before deploying it."
"Azure should be able to work better as a balancer also, instead of just being a firewall. It should have a wider mandate."
"You have to have a defined IP range within your network to associate it with your network. The problem is you have to plan ahead of time if you expect to use the firewall in the future so that you don't have to reconfigure your subnets or that specific IP range. Other than that, I don't any issues. I use it for basic configuration for a single application, so I really don't try to leverage it for multiple applications where I might find some complexity or challenges."
"Azure Firewall definitely needs a broader feature base. It should be able to go all the way up to layer 7 when looking at applications and things like that."
"The tool needs to improve the onboarding and transition process for on-prem users."
"The product could be made more customizable."
"There should be better monitoring and logging. Currently, it is put in Sentinel. It should be more seamless and from the interface."
"One of the few things that are brought up is that for the overall management, it would be great to have a cloud instance of that. And not only just a cloud instance, but one of the areas that we've looked at is using an HA type of cloud. To have the ability to have a device file within a cloud. If we had an issue with one, the other one would pick up automatically."
"I'm not very familiar with the largest Firepower models, but competitors like Palo Alto seem to have a more capable engine to do, for instance, TLS/SSL decryption. As I understand, Firepower doesn't let you export the decrypted traffic so that, for instance, the security department can look at the traffic or inspect traffic. It's all in the box. I've heard rumors that this is something Cisco is working on, but it isn't yet available."
"At times the product is sluggish and slow"
"I would like to see improvement when you create policies on Snort 3 IPS on Cisco Firepower. On Snort 2, it was more like a UI page where you had some multiple choices where you could tweak your config. On Snort 3, the idea is more to build some rules on the text file or JSON file, then push it. So, I would like to see a lot of improvements here."
"The SSL VPN is, and always has been, painful to configure and the Java plugin does not guarantee a uniform deployment."
"Sometimes, it is not easy to troubleshoot. You need to know where to go. It took me quite awhile. It's like, "Okay, if it doesn't go smoothly here, then go find the documentation." Once you do it, it is not so bad. However, it is sometimes a steep learning curve on the troubleshooting part of it."
"I would like it to have faster deployment times. A typical deployment could take two to three minutes. Sometimes, it depends on the situation. It is better than it was in the past, but it could always use improvement."
"In terms of functionality, there isn't much to improve. There could be more bandwidth and better interface speed."
Azure Firewall is ranked 22nd in Firewalls with 33 reviews while Cisco Secure Firewall is ranked 4th in Firewalls with 404 reviews. Azure Firewall is rated 7.2, while Cisco Secure Firewall is rated 8.2. The top reviewer of Azure Firewall writes "Easy to use and configure but could be more robust". On the other hand, the top reviewer of Cisco Secure Firewall writes "Highlights and helps us catch Zero-day vulnerabilities traveling across our network". Azure Firewall is most compared with Fortinet FortiGate-VM, Palo Alto Networks NG Firewalls, Microsoft Defender for Cloud, Palo Alto Networks VM-Series and Netgate pfSense, whereas Cisco Secure Firewall is most compared with Palo Alto Networks WildFire, Netgate pfSense, Meraki MX, Sophos XG and WatchGuard Firebox. See our Azure Firewall vs. Cisco Secure Firewall report.
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