We performed a comparison between Bigcommerce and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms."BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."
"There is a good community of developers for the platform."
"Salesforce Commerce Cloud offers a personalized experience tailored to each B2B client. It allows for easy customization according to specific customer needs. Additionally, once a customer finalizes a product with pricing, negotiations and settled prices can be logged into the transcript for future reference and reuse. These features make the platform highly adaptable and efficient, providing a seamless and customizable process tailored to individual preferences."
"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."
"The solution is quite stable."
"The pipeline and lead management features are the most valuable."
"The product is easy to use."
"The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."
"I find the reports to be the solution's most valuable feature."
"The theme editor that was recently added is wonderful, but it not totally intuitive."
"Salesforce's technical support is not as good as Elastic Path."
"The connection with Marketing Cloud should be improved."
"The dashboards for this solution could be improved."
"Needs better access to code and customizability of the solution."
"There is always room for improvement with any solution."
"There could be more product integration in the ERP space."
"This solution could be improved by providing additional artificial intelligence capabilities that are available out-of-the-box. It would be useful to have automatic forecasts using AI."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
Earn 20 points
Bigcommerce is ranked 14th in eCommerce Platforms while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 28 reviews. Bigcommerce is rated 10.0, while Salesforce Commerce Cloud is rated 8.0. The top reviewer of Bigcommerce writes "Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers ". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "Allows for easy customization according to specific customer needs". Bigcommerce is most compared with SAP Commerce Cloud and HCL Digital Commerce, whereas Salesforce Commerce Cloud is most compared with Adobe Commerce, SAP Commerce Cloud, Oracle ATG, Shopify and HCL Digital Commerce.
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