We performed a comparison between Bizagi and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."
"The product has a comfortable GUI and a good environment for users."
"This solution is easy to use and it is a good tool for process modeling."
"Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."
"Fast prototyping."
"The solution has very helpful technical support."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"The solution is able to support the size and scale required."
"This is a customizable product."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"It is difficult to drive ROI on types of processes involving complex business rules."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"In terms of what needs improvement, the costs can be lowered."
"Agriculture, Industry."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"Pega should work on redefining their model and creating a demand for their skills."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Bizagi is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Bizagi is most compared with Camunda, Visio, Bonita, ARIS BPA and Sparx Systems Enterprise Architect, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Azure App Service. See our Bizagi vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Process Automation vendors, and best Rapid Application Development Software vendors.
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