We performed a comparison between BlackBerry Enterprise Mobility Suite and VMware Workspace ONE based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."Fortunately, now everything is streamlined into a single, unified platform."
"It works well if you have a Microsoft environment."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"It does support hardware and operating system configurations from every angle."
"It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office."
"It has a good ease of use, and its intuitive."
"The containerization of the workspace is what we have found to be the most valuable."
"Access to the emails on the go was most valuable. Having access to your emails in a secure way is one of the most important features of this solution. Blackberry ensures data security, and as a user, I can use it while on roaming or wherever I am."
"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."
"We can access emails within the active sync."
"The technical support for the solution is excellent."
"Good device management and good integration with third parties."
"We've found the solution to be easy to use."
"The contained browser is a good feature."
"If an outside person tries to track or hack information, it is not possible without us being notified."
"The most valuable feature of VMware Workspace ONE is it provides the ability to find out the location of devices and manage end-point solutions when they are deployed, and keep them secure."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"The solution's Self-Service feature is valuable because it gives a single managed application that users can download and use based on their preferences and productivity."
"It's all about centralizing your data and making sure that your data is centralized and secure."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"It would be helpful if there was proactive remediation."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"It would be better if they can reduce the cost of the license."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"We faced issues with macOS support. The product should have better inventory and asset management."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"The pain points for us would be the activation."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"It would be nice if there was an easier way for team members to get onboarded in regards to what they have to do on the device. There are some programs like Apple DEP and Samsung Knox. Unfortunately, with these programs, to get existing users onto them, you have to factory wipe your device. If it did not have the DEP capabilities, it would be nicer if it did not have so many steps to go through. That is our biggest complaint from team members. It has too many steps."
"The initial installation could be simplified."
"As far as being able to remotely wipe a device, or remove it from the console, this is not simple to do. It is not a one-click motion, as it requires several steps."
"I would like more support for Google Chromebook operating system, so I could manage it."
"From the past to the present, before mobility location, we frequently required a restart."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."
"The solution is too complicated. A lot of end customers don't know how to start when they go into the console."
"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."
"Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature. Patch management and other integrations are there as well as the application-pushing part, command line, mandatory commands, etc. Some out-of-the-box solutions should be available to better integrate a broader range of applications and handle application push. That's the roadmap we should look at."
"AirWatch doesn't seem to empower IT admins to try new things or get creative with implementations."
"Security aspects such as data loss prevention could be improved."
"There is room for improvement in customer service and support."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". BlackBerry Enterprise Mobility Suite is most compared with SOTI MobiControl and Ivanti Neurons for MDM, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and Scalefusion.
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