We performed a comparison between IBM MaaS360 and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: IBM MaaS360 comes out on top in this comparison mainly because it provides better support than Microsoft Intune. However, it should be noted that Intune users are overall more satisfied with the pricing.
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"The implementation phase of IBM MaaS360 was pretty easy."
"The solution is easy to implement."
"In terms of technical support, you will get an immediate response."
"It works well if you have a Microsoft environment."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"I like that we can implement conditional access."
"The most valuable feature is the UEM capabilities."
"It has a useful device management feature."
"The mobile application management, MAM, is the most useful aspect of the solution."
"The solution appears to be stable and scalable."
"The reporting and alerting could be improved."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The product needs to improve tech support."
"Can be added process of export/import environment configuration to simplify any migration processes."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"Its integration with Microsoft Teams could be better."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"The installation could be improved to be simplified."
"Intune has limited integration with non-Microsoft solutions."
"The add-ons must be integrated into the solution."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"The security features should be improved."
"Microsoft Intune fails a lot when it comes to device compliance."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 165 reviews. IBM MaaS360 is rated 7.8, while Microsoft Intune is rated 8.0. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, Jamf Pro, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and Google Cloud Identity. See our IBM MaaS360 vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.