We performed a comparison between Blue Prism and Blue Prism Cloud based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the cloud features such as IADA and Decipher."
"The most valuable improvement in utilizing process automation is the cost savings, but we have also had cases where the customer experience is enhanced."
"It is a stable solution."
"I use the basic features that are very useful."
"I like the solution’s simplicity in process and objects. The solution has very clear guidelines and demarcation on processes and objects which is not present in other tools. The tool’s architecture is also very simple and clear. The product’s licensing model is also very simple. Other tools do not have such a simple licensing model."
"You can easily see where all your problems lie, in a visual way. It's always nice to have a visual representation of things... Seeing things at one glance makes a lot of difference, instead of having to read through the fine print and see where the issues are."
"The multi-bot architecture is very flexible."
"The solution has cross-application features where it can be setup with SAP, email, or SharePoint."
"The product itself is quite mature."
"The corporate leverage is better with Blue Prism. They just present better in a large corporation. It's easier to sell suits and ties than it is sneakers and jeans in financial institutions. That's not really about the application per se; it's the perception."
"It’s scalable."
"The platform is user-friendly and easy to learn in a low-code environment."
"Blue Prism Cloud is an easy to access and user-friendly solution."
"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."
"The most valuable feature is the ability to write custom code."
"It is more secure for complex implementations."
"Occasionally, there may be stability issues where certain nodes begin to behave erratically and produce errors."
"The OCR capability, along with the connectivity with some of the legacy tools, needs to be improved."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"Blue Prism features two layers of documentation. If we could make it in one layer, then it would be easy to develop, and it would take less time for developers to complete the task."
"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."
"Everyone uses Workday and Salesforce and all that stuff. If they had specific plugins to interact with these enterprise tools, that would be very helpful."
"We didn't find it much useful for unstructured data. It is not easy to do the automation with Blue Prism if you have unstructured data. It should have better automation processes or connectors for unstructured data such as PDFs or pictures. It has a connector for different applications, such as SAP, but we use a few other applications for which it doesn't have a connector. It should have a more comprehensive dashboard that we can use to see the processes that are running and control the parameters."
"Blue Prism could improve by having better integration with Computer Vision."
"The vendor does not make their pricing clear when you are searching for it, which is something that needs to be improved."
"Improvement should be per customer requirements."
"The cost is a bit high. Other tools are much cheaper."
"I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort."
"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."
"There are a few smart services that are not available in Blue Prism. For example, Excel sheets that are converted into a CS sheet have limitations with the number of columns when imported. This could be improved."
"The version control could be improved and made consistent. There is a discrepancy between the versions on premise and the cloud versions."
"They should improve the user-friendliness and they should change their business model."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Blue Prism Cloud is ranked 7th in Robotic Process Automation (RPA) with 38 reviews. Blue Prism is rated 7.8, while Blue Prism Cloud is rated 8.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and IBM Robotic Process Automation (RPA), whereas Blue Prism Cloud is most compared with Microsoft Power Automate, UiPath, Robocorp, SAP Intelligent RPA and Redwood Software - Finance Automation Edition. See our Blue Prism vs. Blue Prism Cloud report.
See our list of best Robotic Process Automation (RPA) vendors.
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