We performed a comparison between Automation Anywhere (AA) and Blue Prism based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It has saved our HR department time since this process automatically happens without anybody's intervention. Our HR department is able to devote their time to more productive work or activities. It has also saved a lot of costs since every employee in the HR department is involved in the attendance and payroll process. Second, the process is now no more human dependent."
"An easy to deploy and learn automation tool that can save resources, effort and money."
"This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase."
"The support team responds quickly."
"I consider the verification station very useful because it allows you to quickly check if the data extracted are correct or if you need to change the process."
"No other competitor has this email trigger, so it saves a lot of time if you automate the process. We don't need to fix a time for a task to run. It gives the feature of on demand execution for any task. Whenever a user wants, it can send a mail and get the task done as soon as possible."
"it helps to save time when doing processes. E.g., when you do a manual process for eight hours, that time is saved because the bot will do that task for you. The process owners will be able to do the analysis part. The repetitive/manual part will be done by the robot."
"IQ Bot is one of the most valuable features because it helps in processing different formats from different vendors."
"This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed."
"The multi-bot architecture is very flexible."
"Blue Prism is very good at doing background processing."
"The solution is way more efficient for debugging than other tools."
"It is a stable solution."
"As a developer, I liked the layout and UI, specifically referring to testing. I was able to watch the process through stages."
"Blue Prism takes good security measures and is user friendly."
"We have integrated the product with our centralized infra-monitoring tool, which gives us real-time insights into BOT health and also the health of the underlying resources."
"We have a lot of use cases that depend on certain Java applets, and currently we're not able to leverage the Object Cloning that would speed up our automation designing. So we have to revert to more image recognition-type of designing, and it just takes a long time to get that bot built."
"The areas that need improvement are the license management, user access permission, user role access management, and technical support."
"Automation Anywhere should add a couple of commands which will help most developers not to always use a script, a good example is in String operations."
"Some things that I do not see as of today are interactive chat or video interface. These are things that I will look for in future. I saw something like picture recognition, but something like a video or voice recognition is something that I'm looking for in the Automation Anywhere platform as an end user and even as a reseller."
"It would be better to make it more user-friendly so that individuals with no experience can pick it up pretty quickly."
"Verbose logging of bot compiling and deployment from the control room. Events occurring during compiling, pre-processing the bots should be logged in the control room or bot launcher logs."
"There is a small thing from a development point of view. There should be a static site box for finding any command if I am writing a code. If there are hundreds of functions, you can only scroll up and down to find one each one. There should be a site box where we can find the commands and easily use them."
"It has been challenging integrating Automation Anywhere with other solutions, due to all of the controls, as we are a bank."
"The solution is not user-friendly. It has a very high learning curve."
"My clients report that there is a little bit of a challenge regarding the cost-benefit ratio."
"Blue Prism develops its own tools and process automation, but the documentation is unclear and incomplete."
"They should add more OCR engines to it."
"Occasionally, there may be stability issues where certain nodes begin to behave erratically and produce errors."
"We would like to see intelligent process automation that integrates RPA and machine learning."
"Emerging technologies adoption is a challenge for every organization, especially the products which address productivity/automation."
"Its pricing is sometimes higher. Its price can be better. Its presale support should be increased. Currently, its presale support is very less. System integrators generally position Blue Prism in front of customers. Though they have an ecosystem, they don't have people who can train for the partner ecosystem. They have to increase the presales consultants for partners. In addition, their L1 and L2 support can also be improved."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 491 reviews while Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews. Automation Anywhere (AA) is rated 8.4, while Blue Prism is rated 7.8. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Tricentis Tosca, IBM Robotic Process Automation (RPA) and Pega Robotic Process Automation, whereas Blue Prism is most compared with Microsoft Power Automate, UiPath, Pega Robotic Process Automation, Tungsten RPA and Blue Prism Cloud. See our Automation Anywhere (AA) vs. Blue Prism report.
See our list of best Robotic Process Automation (RPA) vendors.
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For any RPA tool it required have a generic /universal governance model where
1. sponsor or Head of RPA implementation
2. Business analysts
3.Architects(solution/technical)
4.Developers ( Full stack - Build, Test and SIT)
5.Scrum master or Sprints head or Project manager
6. QA ( Test automation) - optional
Above generic governance model/structure roles for handling any kind of RPA process.
One proven way to implement centralized automation management is via a CoE. The best practices of Robotic Process Automation states that the use of bots doesn’t increase negative risks for the organization in the development of reusable solutions. The responsibilities of a Centre of Excellence will depend on the exact governance model used. The most common activities include the following:
Business Continuity Requirements:
To have backup or disaster recovery machines for the critical RPA processes with load balancing using central orchestration in different clusters.
For any of the RPA there is orchestration tool which handles all the initiation and processing from one location have it maintained well from risks and disasters with load balancing.
This will helps in business continuity.