We performed a comparison between BMC TrueSight Operations Management and IDERA SQL Safe Backup based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The initial setup of BMC TrueSight Operations Management was easy."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"It has reduced our backup time and simplified our backup processes across all the servers."
"The compression, because it drastically reduces the disk space."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The solution is a little obsolete."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"More modules for less popular applications and better documentation."
"BMC's online documentation is often incorrect or incomplete."
"The solution's support service could be better."
"I would like to see the pieces that they have put in the web only to be put into the thick client sitting on the desktop client."
"Make sure you check your backups on a regular basis. Backups do get missed with this tool, for whatever reason."
"The way the filtering goes, if you filter on your view, there is no indication that you have made a selection."
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Earn 20 points
BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 50 reviews while IDERA SQL Safe Backup is ranked 16th in Event Monitoring. BMC TrueSight Operations Management is rated 8.2, while IDERA SQL Safe Backup is rated 5.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of IDERA SQL Safe Backup writes "You can't see any metrics about how long it took you to backup the entire server. We've had a huge reduction in the nightly backup footprint size". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas IDERA SQL Safe Backup is most compared with Rubrik and IBM Tivoli NetCool Impact. See our BMC TrueSight Operations Management vs. IDERA SQL Safe Backup report.
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