We performed a comparison between BMC TrueSight Operations Management and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"It works irrespective of the operating system we’re running."
"It is very helpful to be able to apply rule-based routing to alerts."
"We can verify uptimes as another source of keeping devices in compliance."
"The solution has a very good business event manager tool."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"The Add data feature lets you gather any type of log and easily analyze it."
"The product retains a lot of log data for subsequent analysis."
"The most valuable feature is log reporting."
"It's a very easy-to-use solution."
"The most valuable feature in this solution is the log searching."
"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."
"We haven't really experienced any glitches or bugs."
"It would be better if the initial setup and deployment were more straightforward."
"BMC TrueSight Operations Management could improve the reporting."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The solution's support service could be better."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"The solution should have more sensors regarding fiber intelligence for security measures."
"There is a lot of room for improvement with the automation."
"It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it."
"Splunk Infrastructure Monitoring's data analytics can be improved by including suggestions for various types of continuous monitoring."
"They need more EDR functionalities."
"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."
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BMC TrueSight Operations Management is ranked 21st in IT Infrastructure Monitoring with 50 reviews while Splunk Infrastructure Monitoring is ranked 13th in IT Infrastructure Monitoring with 24 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Amazon CloudWatch, Cisco Intersight and ITRS Geneos. See our BMC TrueSight Operations Management vs. Splunk Infrastructure Monitoring report.
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