We performed a comparison between Celonis and FortressIQ based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Scalability-wise, I rate the solution a nine out of ten. Celonis is a wonderful tool, so you cannot find any drawbacks at the right moment."
"They have in-built connectors for connecting to various systems."
"We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization."
"In my opinion, it's quite an advanced tool."
"We have found the Orient Explorer to be a valuable feature."
"The solution has very detailed documentation for technical items so it is very easy for developers to use."
"Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our business identified. Additionally, it helped us during the migration process."
"The process chart is valuable in identifying the bottlenecks."
"The process mining capability of the solution is valuable."
"The support is responsive and reliable."
"The pricing policy is not affordable in Ukraine."
"The solution needs to implement more automation aspects into the product. Right now, it's lacking."
"They should leverage the solution's machine learning algorithms."
"The tool must have better process graphs."
"It should be more flexible. It is not particularly flexible in the way it works, and it is quite rigid. It has some very strong structures that you have to follow. It could certainly be made more user-friendly to understand and should have fewer requirements for manipulation of the data to create the visualizations. We should also get better support from Celonis, and they also need to make the licensing model slightly different."
"For example, we would like to see improvement of the simulation capabilities to include a BPMN-compliant modeler. That is, we would like to be able to connect the simulation to the BPMN modeler. I think it's one of the features that is missing in Celonis."
"The product must focus on training for low-code and no-code people."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
Celonis is ranked 1st in Process Mining with 44 reviews while FortressIQ is ranked 9th in Process Mining with 2 reviews. Celonis is rated 8.4, while FortressIQ is rated 4.0. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of FortressIQ writes "The product has good process mining capabilities, but it is very expensive". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and Process Mining Group ProM, whereas FortressIQ is most compared with UiPath Process Mining. See our Celonis vs. FortressIQ report.
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