We performed a comparison between Centreon and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."
"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative."
"I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."
"I would like to see a better UI, one which is more responsive."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."
"Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"The management of the servers could be better."
"I would like to see them improve their network monitoring."
"On-prem network monitoring is something that could be improved drastically."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"The solution can be improved by expanding to cloud usage."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"Of course, price is always an issue with Microsoft and could be improved."
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Centreon is ranked 11th in Network Monitoring Software with 27 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. Centreon is rated 8.6, while SCOM is rated 7.8. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Elastic Observability, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager. See our Centreon vs. SCOM report.
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