We compared Cisco Meraki Wireless LAN and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with exceptional customer service and reasonable pricing. Mist AI and Cloud stand out for their intuitive interface, AI-driven analytics, and proactive troubleshooting, with positive ROI and responsive customer support. Areas of improvement for both include network stability, reliability, and user interface enhancements.
Features: Cisco Meraki Wireless LAN offers stability, good performance, complete visibility, easy setup, user-friendly interface, cloud management, and device control. Mist AI and Cloud prioritize intuitive UI, easy setup, seamless integration, AI-driven analytics, proactive troubleshooting for faster problem resolution, and improved network performance.
Pricing and ROI: The setup cost for Cisco Meraki Wireless LAN is reported to be minimal and straightforward, while Mist AI and Cloud also offer a manageable setup cost. Both products have straightforward licensing processes, contributing to a positive user experience., The ROI for Cisco Meraki Wireless LAN has been positive, with improved network performance and enhanced security. Mist AI and Cloud have also provided significant returns on investment, with increased efficiency and cost savings. Both solutions offer valuable features and capabilities.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in signal strength, network stability, user interface, compatibility, firmware updates, and customer support. Mist AI and Cloud need enhancements in performance, reliability, system delays, disruptions, interface intuitiveness, and user-friendliness.
Deployment and customer support: The reviews for Cisco Meraki Wireless LAN indicate that the duration for establishing a new tech solution can vary, with some users taking three months for deployment and an additional week for setup. In contrast, the reviews for Mist AI and Cloud also mention three months for deployment and a week for setup, but suggest that these timeframes should be considered separately in some cases., The customer service of Cisco Meraki Wireless LAN is known for its exceptional support, promptness, and effectiveness. Customers appreciate the knowledgeable staff and their helpful guidance in resolving issues efficiently. On the other hand, Mist AI and Cloud have received positive feedback for their availability, responsiveness, prompt guidance, and expert assistance, contributing to a positive user experience.
The summary above is based on 61 interviews we conducted recently with Cisco Meraki Wireless LAN and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"It provides private network access, helping us protect our company’s devices."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"You can easily monitor, manage, and cover all your IT equipment."
"The solution is very secure."
"The solution is pretty generic and easy to use."
"The artificial intelligence feature is very good."
"The most valuable features are the management tools, including monitoring and reporting."
"The most amazing part is that their Access Points have the ability to connect to multiple conference devices at different times, and it shows you the very in-depth Wi-Fi analytics through their dashboard."
"The stability of the Cisco Meraki Wireless LAN is very good."
"It has good security with its Layer 7 protections."
"I have found the scalability to be very good."
"I like the status page Cisco added that shows you the health of the wireless connection."
"The interface makes it easy to manage."
"If you're trying to identify one of the switches or pinpoint a computer or pinpoint something, you could find it just like that and change the IP address. It's easiest to do it that way."
"AI is the most valuable feature."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"It's really easy to provision and support. Those are its main features."
"Regarding features, the solution seems to be very intuitive."
"The cost is the most valuable aspect of this solution."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"The pricing is very high in the Indian market."
"The price could be better."
"Juniper Mist Wireless Access Points’ support services need improvement."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"The product should include adaptive Wi-Fi to show a more accurate location."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"If you want to do more specific stuff, it's a bit limited."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"The licensing model is a terrible idea."
"It would be useful to have a service management platform integrated within this solution where we can measure the customer experience."
"Unfortunately, we have to deal with European privacy laws and as far as we can see, the solution is not compliant with these. It's why we're not able to continue with Cisco Meraki. They need to become compliant with GDPR laws."
"The ease of use is average. It could be more user-friendly."
"The licensing could be a bit better."
"It is not a budget-friendly solution."
"Its pricing could be better."
"I would like to see them improve their support where an assigned engineer can take the case all the way to closure. Usually, you get a different engineer calling regarding the same ticket."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
"There are some technical issues that may require attention"
"Mist AI and Cloud need to improve the configuration speed."
"The solution doesn't provide mail notifications currently."
"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."
"The inter-functionality with other vendors was a negative for us."
"The solution lacks documentation."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Mist AI and Cloud is rated 7.6. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ruckus Wireless, Ubiquiti Wireless, Cisco Wireless and Huawei Wireless, whereas Mist AI and Cloud is most compared with Aruba Wireless, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Mojo Networks. See our Cisco Meraki Wireless LAN vs. Mist AI and Cloud report.
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