We performed a comparison between Cisco SD-WAN and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very simple to deploy. It's a point-and-click type of deployment, so it's fairly simple."
"It's very easy to manage and monitor the network's health and security using the solution."
"The most useful feature is centralized telephony."
"The most valuable features, application awareness, and failover resilience, stand out as key considerations for users."
"It is really easy to deploy and use. It is also easy to use for failovers and designing solutions. The rollout is really quick. It is easy to adjust and roll out."
"The deployment is quite simple and straightforward."
"The most valuable feature is the ease of central management."
"Load balancing is a feature that allows us to take the best of our links and distribute the load intelligently, always with an eye on the end-customer experience."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"The security offered by the solution is pretty good."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"The product's initial setup phase is straightforward."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"It is flexible to use the internet connection via local breakouts without going to data centers."
"The user interface needs to be more friendly."
"The inexpensive Viptela hardware may be replaced with overpriced Cisco routers. This would be a tragic mistake for Cisco as the lightweight commodity platform built by Viptela is the reason to own this solution."
"There should be more security features in the hybrid and on-premise deployments of Cisco SD-WAN. The cloud has most of the security features."
"Cisco needs to improve the technical support for this solution."
"The integration of Cisco SD-WAN with cloud solutions could improve. For example, if any of the applications are hosted in the Amazon AWS cloud we can use a virtual transit gateway for integrating Cisco SD-WAN."
"We need them to start focusing on the SD-WAN compatibility with other environments and not being so vendor locked with Cisco environments."
"They have taken away our ability to do what we are good at, which is working on the CLI, the interface right on the router. They have limited the commands so much that troubleshooting is nearly impossible."
"The whole solution needs to be re-imagined. It's quite complex right now and really needs to be simplified to make it easier for those of us using it. It should offer more simplified management as well."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"Prisma could be a little cheaper."
"The only con is the pricing because it's more premium."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"Prisma SD-WAN's technical support should be improved."
"I'd like to see them move more towards CASB."
Cisco SD-WAN is ranked 1st in Software Defined WAN (SD-WAN) Solutions with 86 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 12 reviews. Cisco SD-WAN is rated 8.0, while Prisma SD-WAN is rated 8.6. The top reviewer of Cisco SD-WAN writes "A solution for integrating services to enhance up-time, performance and lower costs". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Cisco SD-WAN is most compared with Fortinet FortiGate, Meraki SD-WAN, VMware SD-WAN, Juniper Session Smart Router and Peplink SpeedFusion, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Meraki SD-WAN, Fortinet FortiGate, Aruba EdgeConnect SD-WAN Platform and VMware SD-WAN. See our Cisco SD-WAN vs. Prisma SD-WAN report.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors and best WAN Edge vendors.
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