We performed a comparison between Fortinet FortiGate and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has very good threat and content filtering switches."
"Their reliability and their policy of pre-shipping replacements when a unit has failed."
"Security management tool that's easy to integrate and easy to work with. No issues found with its stability and scalability."
"It is quite easy to handle."
"Fortinet FortiGate is stable. It's used across all the countries, this is the way most multinationals run their system."
"FortiGate firewalls are user-friendly, and I like the security profiling features."
"Initial setup is straightforward. There weren't too many issues with setting it up. It takes one hour or so."
"The security fabric is excellent."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"I like that the integration with Palo Alto is easy."
"The security offered by the solution is pretty good."
"The product's initial setup phase is straightforward."
"It is flexible to use the internet connection via local breakouts without going to data centers."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"Prisma supports all of the applications we're currently using."
"The biggest "gotcha" is that if the client purchases what they call the UTM shared bundle, which has unified threat management on both, it's not as easy to manage if you have more than one firewall."
"The inability to scale the FortiAnalyzer to match our growth necessitates the purchase of new hardware."
"Its reporting and pricing need improvement."
"Some of the filtering is not robust, you can escape it with a VPN. Some of the users bypass some of the filters. It catches some but it also misses some, that area could be improved. It's functioning reasonably but there's room for improvement in that area."
"It is very expensive, and their support is not very good. I hope that their technical support will be better in the future."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"We'd like more management across other integrations."
"The logging details need to be improved."
"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"The only con is the pricing because it's more premium."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"Prisma could be a little cheaper."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"I'd like to see them move more towards CASB."
Fortinet FortiGate is ranked 2nd in Software Defined WAN (SD-WAN) Solutions with 306 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 12 reviews. Fortinet FortiGate is rated 8.4, while Prisma SD-WAN is rated 8.6. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and WatchGuard Firebox, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Cisco SD-WAN, Meraki SD-WAN, Aruba EdgeConnect SD-WAN Platform and VMware SD-WAN. See our Fortinet FortiGate vs. Prisma SD-WAN report.
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