We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."
"From my perspective, the most valuable feature is the manageability."
"Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage"
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"It is a very scalable solution."
"Troubleshooting Citrix is pretty straightforward."
"Ability to connect remotely."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"The solution is user-friendly and has a good user experience."
"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"It's pretty stable."
"Installing Microsoft Desktop Services is straightforward."
"The installation is straightforward."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"The product's initial setup phase was easy."
"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"The ITSM adapters need to be enhanced."
"The initial setup is very complex."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"We had an issue when we were using the Citrix server. We needed to install the Citrix Runtime in the server where the application was hosted."
"The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon."
"The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application"
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"The training profiles could be better."
"The solution should have better security."
"There is a limitation on the number of concurrent users."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"Updates sometimes impact the application and we have system crashes."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
"We'd like them to continue to improve on security."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 26 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews. Citrix Workspace is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX, Nerdio and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
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We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.