We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"We have scaled the solution and find this easy to do."
"The solution offers good value for money."
"Installing Microsoft Desktop Services is straightforward."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"Good screen draw feature and ability to use two monitors."
"I like that it works. In most cases, it's predictable. You know what you get."
"The most valuable features of the solution are ease of use and the simple environment."
"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."
"It is fairly feature-rich and stable."
"The most valuable feature of TeamViewer is user-friendliness."
"I am satisfied with TeamViewer, and its performance."
"The solution is very stable. We've never had a problem with it."
"It is quite simple to set up."
"It is easy to use and has a pretty good UI."
"The quality of the call and the quality of the sharing have been excellent."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"It could be more user-friendly."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"Sometimes, the updates break the system."
"The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security."
"TeamViewer could be more secure."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, Citrix Workspace, VMware Workstation, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, BeyondTrust Remote Support and Webex. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.