We compared Cohesity DataProtect and Commvault Complete Data Protection based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Commvault may need to lower its price to attract customers in certain regions and customer segments.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems.
"We are saving valuable datacenter rack space, which is critical as we evaluate co-location options."
"A robust, verifiable backup with a restore solution, which decreases our backup and has a restore window."
"The spin-up of a VM within a test environment for backup testing along with quick restores."
"It has a lightning fast restore."
"The enterprise search and instant restore are pretty valuable. Also, the Helios stuff is pretty good and the SAS engine for ransom malware detection."
"The most valuable features are the rapid VM restores and the ability to quickly find files and download them directly to my desktop so that I can put them where I need them to be."
"Cohesity has very simple reports to help you stay in the know of which servers are being backed up or not."
"Within the system, we have rule-based access control, single sign-on, multifactor authentication, and basic identity and access management features."
"The most valuable features are the ease of use, the graphical interface, and it's high speed."
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"The product's stability is good enough."
"The cloud integration is a massive win for us, giving us a single backup service for all of our on-premise and cloud systems."
"Commvault integrates well with all types of operating systems and supports heterogeneous environments."
"When an interruption takes place due to an incident, the signaling and notification are very extensive."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"It's easy to configure multiple jobs and media agent locations for each server. We do offsite backups for all of our servers, but we also do onsite hourly backups of them. That has benefited us several times when we had an incident and didn't want to roll back a server an entire day."
"We have Oracle databases running on Linux servers in our environment and we have found the Oracle backups were quite complex to setup."
"The support is pretty bad."
"Initial setup can be complex if you need to change IP addresses. Hopefully, they improve that in a future release."
"The error handling could be improved."
"Their documentation could be refined."
"Reporting is quite limited and not customizable."
"This solution is only compatible with a limited number of storage arrays, including Pure and Cisco Hyperflex."
"We would love to see direct compatibility with HPE Simplivity, which we also leverage."
"They need to improve when it comes to large, video file archiving. They're good, but they have not met my expectations as a customer in this area."
"One issue we face is the complexity of the console. That could be improved on. It takes users time to get familiar with Commvault. On average, it takes our customers between one and three months to learn it. The console and the way you configure Commvault have very advanced settings. It takes time to understand how it works."
"With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue."
"The workflow has room for improvement."
"There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app."
"Training."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"We are using a production environment with customer-sensitive data on it. As per our central bank rules and regulations, we can't keep our customer's sensitive data in the cloud."
Cohesity DataProtect is ranked 8th in Backup and Recovery with 69 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Cohesity DataProtect is rated 9.0, while Commvault Cloud is rated 8.6. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Veritas NetBackup and Veeam Backup for Microsoft 365, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Acronis Cyber Protect. See our Cohesity DataProtect vs. Commvault Cloud report.
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