We compared Commvault Complete Data Protection and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. IBM Spectrum Protect is praised for its ability to integrate with tape libraries and its customization options. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"Commvault Backup & Recovery's search utility is its most valuable feature."
"We use Commvault Command Center for backups and restores and for the creation of new clients. We use it for other functionalities as well. In terms of VMware, I can go directly to the Command Center, enter VMware, and I can search it directly. Command Center is very useful and it can be used for more advanced techniques."
"With the use of the cloud, the solution is easy to learn."
"Well documented SQL views and customizable reports, together with scripts and workflows provides ability to automate processes and ensure proper controls are in place."
"We can go from one page to another page, from office backups to VM backups, or applications like secret backups. So everything can be configured or restored from a single pin."
"Commvault is very simple to use and it is automated."
"It helped us reduce the number of servers that are required for a stable operation."
"The ability to manage everything from a single pane of glass is another major advantage."
"Since the technology is reliable, it simplifies the backup process significantly. Now, our focus can primarily be on managing full backups and creating some offline copies."
"The platform has valuable stability."
"The solution is very stable. It is one of the most important features that we look for in a product before putting it into the market and when establishing a strategy with our customers."
"I have found that the most valuable feature is useful documentation and troubleshooting."
"We have a very good team of administrators who know the product perfectly and are able to manage it on a day-to-day basis."
"It integrates well with Spectrum Scale."
"Spectrum Protect's best feature is that I can use it practically anywhere, on any platform, and for any servers or clients."
"The solution is really scalable."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"You can't change Metallic's retention policies without contacting the Commvault support team."
"The new HTML5-based management portals are very nice, but do not yet have all of the features of the Java-based client."
"Commvault is a rich system that might scare somebody the first time they see it because it feels so huge."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The HTML interface is a remarkable improvement. However, there are still some features that are not available in that interface that are available in the Java console, but I'm sure that will come with time."
"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."
"I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker."
"The main admin console from the UI cannot do anything in the product. It just allows us to maintain, maybe, 30% to 40%. For the rest, we have to use the command line."
"I find the solution somewhat difficult to use with virtual environments or VMware."
"They took some of the funding off of it for a while. Therefore, instead of being a market leader, they took their position for granted. Then some competitors developed new bells and whistles that they advertise, and due to that lag a few years ago, there are not the resources to explain the differences."
"The previous GUI that they had was slow, and it did not have enough information on it."
"Better integration with other tools and databases is needed."
"IBM Spectrum Protect is not a very user-friendly tool."
"Integration with Windows environments needs improvement. It should be more "assisted", both at the application and database level. It remains a product that fits better in Unix/Linux environments than in Windows environments, given its configuration procedures."
"This solution is not mature in terms of disaster recovery and could be improved."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Commvault Cloud is rated 8.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with Veeam Backup & Replication, IBM Spectrum Protect Plus, Dell PowerProtect DD (Data Domain), Rubrik and Cohesity DataProtect. See our Commvault Cloud vs. IBM Spectrum Protect report.
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