We performed a comparison between CrowdStrike Falcon Complete and Rapid7 MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is reviewing tickets and the notes added by technicians."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The case interface is Binary Defense MDR's most valuable feature."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex."
"Falcon Complete's best features are its detailed reporting and user-friendliness."
"The features I have found valuable are artificial intelligence, which protects us against malicious forces of any kind, and device control through the remote execution tool."
"The system is valuable as it is a fully managed endpoint protection service designed to stop breaches, detect threats, and respond to incidents effectively."
"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
"The most valuable feature is AML-based threat detection."
"The most valuable features of CrowdStrike Falcon Complete are the modern and intuitive capabilities, and because it is cloud-based it is much easier to adopt and roll out to the environment."
"The most valuable feature of Falcon Complete is that it is a full security operations center (SOC) as well as a SIEM solution, and it is fully managed. Their security teams are working 24/7 and analyzing everything happening on all endpoints. They also take care of the instant response, which includes disconnecting endpoints, taking over the endpoints and fixing them, and ransomware protection. All of these things are most valuable because it is very difficult to get all the resources in-house to do all of that yourself. So, if you can leverage the experience of a global corporation with the best reputation in the market, and it is fully managed, that's the best."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The product allows us to customize our alerts."
"We found a couple of bugs in the user interface."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"I would like to get more reports from Binary Defense about what they're blocking."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"The current reporting system could benefit from improvement."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I would like to see more frequent check-ins with our security status."
"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."
"The documentation that they had for the use of their API's was not very helpful."
"Falcon Complete's user interface isn't very user-friendly, especially for writing rules."
"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."
"The performance slows down by between 10% and 40%, depending on what type of work the machine is doing."
"The solution is geared more towards larger organizations, so it can be difficult for organizations with smaller budgets to utilize the solution."
"Their UI is a bit noisy."
"The initial setup was slightly complex although it's an easier solution."
"The product should provide full transparency in security operations."
"There are potential improvements in reports and dashboards."
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 75 reviews while Rapid7 MDR is ranked 16th in Managed Detection and Response (MDR) with 2 reviews. CrowdStrike Falcon Complete is rated 8.6, while Rapid7 MDR is rated 8.6. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of Rapid7 MDR writes "Offers good integrations , very scalable and flexible and we can send as many logs as we want". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Adlumin Security Operations Platform, whereas Rapid7 MDR is most compared with Secureworks Taegis ManagedXDR, Sophos MDR, Red Canary, Arctic Wolf Managed Detection and Response and Blackpoint Cyber MDR. See our CrowdStrike Falcon Complete vs. Rapid7 MDR report.
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