We performed a comparison between CylanceOPTICS and Microsoft Defender for Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The product detects and blocks threats and is more proactive than firewalls."
"The product's initial setup phase is very easy."
"The solution was relatively easy to deploy."
"It's pretty unintrusive"
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"CylanceOPTICS is pretty stable."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"CylanceOPTICS is easy to use."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"It's effective against most types of infection, and the firewall is perfect for protection."
"The investigation aspect is the most useful. It's user friendly and has a good user interface."
"Microsoft Defender for Endpoint has been secure and there is zero maintenance required because it updates with Microsoft Windows."
"The most valuable features are the Windows Firewall and the regular virus definition updates. These features are very helpful and have helped to improve our security."
"One of the features which differentiates it from other EDR providers is the Automated Investigation and Response, which reduces the workload of SOC analysts or engineers. They don't have to manually investigate each and every alert on the endpoint, since it does so automatically. And you can automate the investigation part."
"It is stable and easy to use. Everything is okay, and there are no performance issues."
"It performs well. The stability is seamless."
"It has Kusto Query Language (KQL), so we can use our own queries to find anything."
"The dashboard isn't easy to access and manage."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution is not stable."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We find the solution to be a bit expensive."
"Too many false positives are reported."
"The detection component is something that they have to work on."
"The reporting is very weak and not very good at all."
"The product's initial setup process could be easy."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The product's technical support is slow."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"In terms of the architecture of the management infrastructure, we found that other technologies are more simple. Microsoft Defender could be simpler too."
"Sometimes the software doesn't work the way we expect it to, and in those cases, we can't communicate with a device because it may be infected."
"The frequency of the patching, and the frequency of the updates, are not included with the free version."
"There's scanning going on that occasionally topples the memory, causing everything to freeze. This should be fixed."
"There are some areas in the proactive threats that are just overwhelming the SOC, so we've had to turn those off until we can figure out how to filter out the false positives."
"This solution is not secure, which is why I have moved to Linux."
"Integrating this with third-party systems has some complexity involved."
"The biggest issue I had with Microsoft Defender for Endpoint was the antivirus and ransomware. I wanted central visibility over all the machines that we operate."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Detection and Response (EDR) with 182 reviews. CylanceOPTICS is rated 7.6, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". CylanceOPTICS is most compared with , whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Microsoft Intune. See our CylanceOPTICS vs. Microsoft Defender for Endpoint report.
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