We compared SentinelOne Singularity Complete and Microsoft Defender for Endpoint based on our users' reviews across various parameters. After reading all of the collected data, you can find our conclusion below.
SentinelOne Singularity Complete offers a quick and smooth setup. The solution is praised for advanced threat detection, real-time monitoring, and comprehensive reporting, but users note room for improvement in UI, customization, and customer support. Users find Microsoft Defender's customer service excellent, with positive outcomes from utilizing the software, but suggest enhancements in system performance, UI, and threat detection capabilities. SentinelOne emphasizes protection and ease of use and Microsoft Defender highlights efficient threat prevention and seamless integration with Microsoft products.
Features: SentinelOne Singularity Complete excels in advanced threat detection, real-time monitoring, easy deployment, and comprehensive reporting. Microsoft Defender for Endpoint offers robust security measures, efficient threat detection, seamless integration, a user-friendly interface, and effective management tools.
Pricing and ROI: SentinelOne Singularity Complete users find its setup cost to be reasonable, with flexible licensing options for scalability. Microsoft Defender for Endpoint also offers competitive pricing and a straightforward setup process, making licensing hassle-free according to users. SentinelOne Singularity Complete offers higher ROI with comprehensive protection and ease of use, noted for better security measures. Microsoft Defender for Endpoint receives positive feedback but falls short in efficiency.
Room for Improvement: SentinelOne Singularity Complete could be improved with a more intuitive user interface, customizable options, enhanced reporting features, and better customer support. Microsoft Defender for Endpoint needs enhancements in system performance, UI, and threat detection for better scanning and threat removal.
Deployment and customer support: Users praise SentinelOne Singularity Complete for its quick and smooth setup. Microsoft Defender for Endpoint has varied implementation times, ranging from three months to a week, highlighting potential extensive time requirements., SentinelOne Singularity Complete offers efficient, responsive, and knowledgeable customer service, providing quick response times and helpful guidance. Microsoft Defender for Endpoint also receives high praise for prompt and effective assistance, with knowledgeable and responsive support.
The summary above is based on 534 interviews we conducted recently with SentinelOne Singularity Complete and Microsoft Defender for Endpoint users. To access the review's full transcripts, download our report.
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"NGAV and EDR features are outstanding."
"Fortinet is very user-friendly for customers."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The solution was relatively easy to deploy."
"It's an enterprise solution that provides a centralized console and it supports all the platforms that we use, including Windows, Linux, Mac, iOS, and Android."
"In terms of the installation, ease of use, and user interface, Defender has been great so far."
"The antivirus features are very useful."
"The fact that it's from Microsoft, you don't have many false positives, unlike products from other vendors might have."
"Endpoint's most valuable feature is deep analysis."
"Microsoft Defender can block some viruses or malware. So, it can protect my files. It can save files on Office 365 OneDrive. I use encryption for some files, then I can recover them from OneDrive."
"Microsoft Defender for Endpoint is different from other security tools because we can configure it to use multiple types of scanning or archiving."
"Microsoft Defender for Endpoint is quite good. We haven't really experienced any issues with it."
"The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware."
"The most valuable features are asset tracking, patching, endpoint tagging, and policy updates."
"It gives you good visibility of any threats or vulnerabilities that you might have on your network."
"The autonomous platform is valuable because we can separate false positives and negatives."
"The most valuble feature of SentinelOne Singularity Complete is the recovery and zero-day detection."
"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring."
"The management dashboard is the most valuable feature."
"The most valuable features are forensic investigation and ransomware prevention."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Cannot be used on mobile devices with a secure connection."
"The solution is not stable."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution should address emerging threats like SQL injection."
"The application control feature requires improvement."
"Microsoft Defender for Endpoint can improve by making the reporting faster. It takes some time to reflect back to the administration portal of what has been updated. For example, out of 100 Computers, approximately 90 computers received updates, but when you check the administration portal over one or two days, you will only see 75, even though 90 were updated."
"The solution has minimal customization options, especially compared to Mandiant, so we want to see more scope for customization. A single portal for customization would also be a welcome addition."
"In terms of improvement, they update the platform it seems quite a bit. Every month something is in a new spot or something changed somewhere. There should be less of that."
"A challenge is that it is not a multi-tenant solution. Microsoft's tenant is a licensed tenant. I'm an MSSP. So, I have multiple customers. In Microsoft's world, that means that I can't just buy an E5 license and give that out to all my customers. That won't work because all of the customer data resides within a single tenant in Microsoft's world. Other products—such as SentinelOne, Palo Alto Cortex, CrowdStrike, et cetera—are multi-tenant. So, I can have it at the top of the pyramid for my analyst to look into it and see all the customers, but each customer's data is separate. If the customer wants to look at what we see, they would only see their data, whereas in the Microsoft world, if I've got multiple customers connected to the same Microsoft tenant, they would see everybody else's data, which is a privacy problem in Europe. It is not possible to share the data, and it is a breach of privacy."
"Integration with third-party vendors could be better. It would be better if it integrates with other protection solutions or other products outside of Microsoft. Nowadays, anti-virus protection doesn't really have to be planned as overall protection for your environment in terms of security. There are really different avenues that bad actors can take to wreak havoc on your machine."
"Where we stand right now, compared to other products that are there in the market, they still have to work on their threat intelligence and the overall maturity of detecting the malware."
"Microsoft Defender for Endpoint does not provide much flexibility in terms of threats."
"My biggest complaint is that when you're logged into the console there is the Help section where you can review all the documentation. But when you log in to the support portal, there is documentation there as well. They need to sync those two into one place so that I don't have to search in two different locations for an answer."
"Singularity Complete's process stream has room for improvement."
"Their documentation could afford to be a little bit better communicated. A lot of times we have to look at things in the knowledge base, and much of that could be communicated better, but that would probably be the only thing that needs to be improved."
"The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about."
"SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful."
"Singularity's reporting isn't that great. The dashboards could be more customizable. It could be better integrated with other tools. SIEM tools provide better feeds. Singularity is a separate product altogether. It does not give enough information to integrate with different solutions to correlate better."
"I've had some issues with the specific agents, however, we are moving off of that particular OS that we were having issues with. Other than that, it's been a pretty solid tool."
"The ability to have more direct purchasing for smaller groups and smaller businesses would be great."
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Microsoft Defender for Endpoint is ranked 1st in Endpoint Detection and Response (EDR) with 182 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. Microsoft Defender for Endpoint is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Microsoft Intune, whereas SentinelOne Singularity Complete is most compared with CrowdStrike Falcon, Darktrace, ThreatLocker Protect, Datto Endpoint Detection and Response (EDR) and Wazuh. See our Microsoft Defender for Endpoint vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Endpoint Protection Platform (EPP) vendors, and best Anti-Malware Tools vendors.
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