We performed a comparison between DX SaaS and Nexthink based on real PeerSpot user reviews.
Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"Actionable insight is the most valuable feature."
"With this solution we are able to link issues to automatic actions that will solve the problem."
"The initial setup is very simple."
"This is a proactive management tool and we make use of the metrics, dashboard creation and complete remote actions on end user machines."
"The solution’s visualizations are very good. It's very easy to use them... We can give our senior managers, our directors, and our partners a dashboard at a very high level. They can very easily start to drill down by clicking through the dashboard and find stuff that doesn't look right. And our technical teams can use the same thing to identify problems in specific locations."
"Performance-wise, Nexthink is very good, and with each version, it is improved."
"Nexthink saves a lot of time for the technicians who work on the troubleshooting side...Nexthink provides its users with a very good point of overview and presentation."
"All the features of Nexthink are really useful when it comes to providing visibility into the endpoints and the services that we are monitoring, but the most interesting and useful features are the campaign and remote actions."
"The auto building capability has been most valuable. It keeps on checking the system in terms of various factors like battery, memory usage and application usage."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"Old user interface and dashboards could be improved."
"The next release could use some improvement in the tools that are provided."
"The solution could provide more training. There should be proper documentation on the solution because even for small issues we have needed to reach out to the support team. The person who is doing all the administration work should have the proper information, but the problem is the documentation is lacking. There is no proper training or documentation available. Nexthink is holding all the information. We want to learn, but you can not without the information."
"It lacks a library for standard EXEs to be named automatically."
"The tool should improve its pricing and performance. It also have nothing related to patch management."
"I would like it if they could put in some patch deployments and compliances."
"They can improve the Nexthink action module."
"It lacks support for IoT and most network equipment."
"The stability of this solution could be greatly improved to avoid performance issues."
DX SaaS is ranked 10th in Digital Experience Monitoring (DEM) with 3 reviews while Nexthink is ranked 1st in Digital Experience Monitoring (DEM) with 21 reviews. DX SaaS is rated 6.6, while Nexthink is rated 8.6. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Nexthink writes " A monitoring tool that helps save the time of its users with its features while offering a reasonable amount of stability and scalability". DX SaaS is most compared with DX Unified Infrastructure Management, Nagios XI, Zabbix and Dynatrace, whereas Nexthink is most compared with SysTrack, ControlUp, Alluvio Aternity , Liquidware Stratusphere UX and ConnectWise Automate. See our DX SaaS vs. Nexthink report.
See our list of best Digital Experience Monitoring (DEM) vendors.
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