We performed a comparison between Fortinet FortiGate-VM and Juniper SRX Series Firewall based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Fortinet FortiGate-VM is highly regarded for its robust security features, including geofencing, IPS, antivirus, and a user-friendly interface. Additionally, it is praised for its strong firewall capabilities. Juniper SRX Series Firewall is appreciated for its ease of use and intuitive interface. It is also valued for its reliable support, site-to-site VPN functionality, and effective firewall protection.
Fortinet FortiGate-VM has room for improvement in several areas including key activation, internal log management, cloud management, monitoring tools, hardening, availability, clustering, throughput, customization, pricing model, troubleshooting forum, and guidance. Juniper SRX Series Firewall requires improvements in capacity limitations, pricing strategy, reporting and alerts, user interface, device reliability, documentation, and feature enhancements.
Service and Support: The customer service for Fortinet FortiGate-VM has mixed feedback. Some customers appreciate the fast response and expertise of the support team, while others believe there is room for improvement. Customers generally express contentment with the customer service of Juniper SRX Series Firewall, finding the support to be valuable and prompt. Nonetheless, there have been occasions where response times were slower.
Ease of Deployment: The setup process for Fortinet FortiGate-VM is generally simple and user-friendly, with users noting its ease of deployment. The initial setup for Juniper SRX Series Firewall can be completed relatively quickly for small-scale branch offices yet may require more time for complex environments. While some users found it to be effortless and plug-and-play, others mentioned a learning curve and the necessity of CLI experience.
Pricing: The setup cost for Fortinet FortiGate-VM is flexible and reasonable, offering choices for yearly or monthly licenses. Juniper SRX Series Firewall is priced in the middle, with a generally straightforward setup cost.
ROI: Fortinet FortiGate-VM provides enhanced security and stability, resulting in a high ROI rating from users. It is crucial to select the appropriate size initially to ensure a favorable return on investment. Juniper SRX Series Firewall offers reliability, uptime, and advanced security features, leading to a positive ROI for users.
Comparison Results: Fortinet FortiGate-VM is the preferred choice over Juniper SRX Series Firewall. Customers appreciate Fortinet FortiGate-VM for its robust security features, user-friendly nature, effortless deployment, and intuitive interface. The product also stands out for its exceptional support provided during deployment.
"The most valuable feature of Fortinet FortiGate is URL filtering."
"The license management is very valuable. You can get a new license each year, or you can enroll every two to four years. You can get the logs, and you will get the information on the risk in your network and the entire organization. With this information, you can take action on your actives, computers, or devices. You can bring your own device as an SSE."
"We were looking for the VPN feature and controlling the inflow and outflow of all the traffic within the site and across the sites. We are also using it for the VPN and VLANs."
"The features that I have found most valuable are the SD-WAN and their IP4 policy."
"FortiGate is very simple to manage and easy to use."
"It's inexpensive compared to some of the other technology out there."
"The Fortinet FortiGate local partners were good. I did not have direct contact with Fortinet support."
"We use the filtering feature the most. It has filtering and inbuilt securities. We can create customized rules to define which users can access a particular type of site. We can create policies inside the firewall."
"The most valuable feature is geofencing, where we can block all access from all non-domestic locations."
"It's very easy to set up, even for more junior developers."
"The reporting is good."
"Its performance is adequate. We are quite satisfied with its performance. The fact that it is a complete ecosystem with all kinds of integrations is valuable. It did take us a couple of months to get a grip on the new software, but all in all, it replaced our on-premise and single-point solution environment."
"Regarding specific features, I appreciate the option for external selection, where you can choose either to use a default or create a self-description. This simplifies the process compared to other vendors that require creating a test extension profile and then applying it to the installation. With FortiGate, there is a streamlined approach. From the benefits perspective, clients mainly see cost reduction, especially with FortiGate VM Firewall, as it eliminates the need for additional hardware."
"The initial setup is very user-friendly."
"Fortinet FortiGate-VM is easy to use."
"The standard features, including the filtering, are quite good. All the basic features are pretty useful for us."
"CLI: Junos CLI is very easy to use, and it is also very easy to find back items in the configuration and to change them."
"The high availability of the application is good."
"We did not have problems with scaling, as we have less than 500 users in our organization."
"It's fine, and it's good. It's very stable."
"We're primarily using Juniper's EPA feature, but not the other things. We use it to manage different points of firewalling of routing."
"The user interface is good."
"The most powerful feature in Juniper SRX is definitely NCLS."
"Security policies in combination with zones: It is very easy to organize the security polices in a logical structure."
"It would be a benefit if Fortinet would release a one-stop solution that is better integrated with other products and an automated emergency response system."
"It claims it does DLP, but the degree and level of controls are very basic."
"Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing."
"It needs to improve its ISP load balancing."
"The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time."
"Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets."
"Fortinet could improve the windows opener or the virtual IP solutions for opening windows. The virtual IP settings need improvement as firewalls are trending in new development directions."
"The web-cache feature which was previously on the FortiGate device, but was deleted with the recent upgrade should be returned. It was a very valuable feature for us."
"New versions are complicated with a big configuration."
"The interface of the solution could be improved."
"The stability could be improved. I find Cisco to be more stable than Fortigate, which is I major differentiator between the two."
"The technical support is not very responsive and is an area that needs to be improved."
"Support could be improved a little."
"Fortinet support needs improvement. The response times are lackluster. Fortunately, the product is stable and we seldom have issues. Also, it takes months for them to deliver hardware when we order it."
"The tool does not have a good name in the market, consisting of enterprise-class businesses, making it an area where the product lacks and needs to improve."
"We have encountered certain issues with the bandwidth in respect of the security layer."
"Sometimes committing configurations takes a lot of time in Juniper because of the connections, and it could be a little bit faster."
"Does not offer protection for IoT devices"
"It could improve areas which need high performance."
"Juniper needs to focus more on their perimeter firewalls."
"I think improvement can be done to the security part, particularly the UDM, and the product should have a user-friendly interface similar to FortiGate. It should have the Azure RBAC in the next release."
"The configuration is difficult and it should be easier."
"The capacity can be limiting. We have outgrown its capacity. You can only scale up to a certain extent, depending on the device purchased."
"JTAC (Juniper Networks Technical Assistance Center) is just okay for technical assistance. However, if you are used to Cisco TAC responsiveness, you will need to adjust your expectations with Juniper Networks TAC."
Fortinet FortiGate-VM is ranked 9th in Firewalls with 113 reviews while Juniper SRX Series Firewall is ranked 16th in Firewalls with 87 reviews. Fortinet FortiGate-VM is rated 8.4, while Juniper SRX Series Firewall is rated 7.8. The top reviewer of Fortinet FortiGate-VM writes "An easy-to-manage and configure tool that provides ample documentation to help with the setup phase". On the other hand, the top reviewer of Juniper SRX Series Firewall writes "Highly scalable, user-friendly UI, and easy to maintain". Fortinet FortiGate-VM is most compared with Azure Firewall, Palo Alto Networks VM-Series, Fortinet FortiOS, OPNsense and Cisco Secure Firewall, whereas Juniper SRX Series Firewall is most compared with Cisco Secure Firewall, Palo Alto Networks WildFire, Netgate pfSense, Palo Alto Networks NG Firewalls and Check Point NGFW. See our Fortinet FortiGate-VM vs. Juniper SRX Series Firewall report.
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