We performed a comparison between Fortinet FortiGate-VM and Untangle NG Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Whenever we raise a complaint with FortiGate, their response and resolution times are minimal."
"The features that I have found most valuable are the SD-WAN and their IP4 policy."
"Fortinet FortiGate is stable. It's used across all the countries, this is the way most multinationals run their system."
"The main benefit is the grouping of our security monitoring."
"We can use our devices to check all of the perimeters. It secures email websites."
"The notable features that I have found most valuable are that it includes the antivirus, and also IPS, and even SD-WAN."
"The pricing is great and very reasonable."
"The interface is very good."
"FortiGate-VM has many valuable features: it's easy to use, it's intuitive, it's got very good traffic inspection features, it's got comprehensive filtering categories, and it has an extensive threat database, using FortiGuard."
"The most valuable features are the SD-WAN and the web filtering applications control."
"The solution can scale well."
"Technical support is very helpful."
"A top feature is the really good web interface and the classic Fortinet features, such as IPS, IDS, AV scanner, and spam filter."
"The technical support is very good."
"I really like that it's internationally deployable."
"The policies are very valuable. They allow me to secure and manage future traffic effectively."
"Web filtering is very reliable."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
"The web blocking for my clients and the application control are valuable."
"The initial setup is very easy."
"The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago."
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"Performance and technical support are the main issues with this solution."
"One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most. I experience a bottleneck most of the time, particularly at the peak time when the number of contracts and users are at maximum."
"It claims it does DLP, but the degree and level of controls are very basic."
"I think that the infrastructure for the VPN could be improved. The way that it is bundled also made it difficult to use and sell as it is too expensive."
"There are SD-WAN network monitoring, SD-WAN features, Industrial Databases, Internet of Things, Detection, etc., however, we do have not licenses for those features. We thought that if you bought a product, you should have all of the features it offers. Why should you need to make so many extra purchases to enable features? They should have one price for the entire offering."
"Fortinet FortiGate needs to improve the logging and reporting. Additionally, the next-generation application's policies should be improved. When they were released they had bugs."
"Price, of course, can always be more competitive or better."
"This product needs to have an analysis feature, rather than having the analysis done through the integration of a different product."
"It would be useful to have integration with different reporting tools. This is something we are sorely missing. It would be a plus to have reporting integrations. It would be good to have more integration with the identity suites, such as Office 365 and Azure Active Directory, of different providers that we use. Integrations are already available, but it would be nice to have some more advanced options."
"There should be more options to use lower-end models in a high availability configuration."
"Fortinet could improve the availability and delivery of its products. It takes four to six weeks for every purchase to arrive."
"Compatibility and integration with other products or vendors such as Cisco SD-WAN products need improvement."
"The users must buy FortiSIEM to get advanced analytics."
"They could simplify the troubleshooting process."
"There were challenges during setup, and many of them were self-inflicted."
"The tech support calls were not the best and could be improved. There have been times when we felt as if we knew more about the device than the support person on the phone."
"The pricing should be reduced because it is expensive."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
"There is room for improvement in the logs. Like with Cisco, I can do almost everything and know almost anything about what's running. Untangle works very much out of the box. It's very user-friendly, but it's not engineer-friendly. So, it's good for a home user. For something fairly easy, but at the same time, with good technology to have at home, because at home, I'm not a millionaire or anything like that. So it's not like I'm worried to get hacked. I didn't want something like a Cisco firewall; it would be a bit overkill to have at home. So that's why I went for Untangle. But it lacks a few features. It's just a tick-box kind of thing. So they have apps and turn on and off the apps. The VPN's configuration is all very ticked. They have a few custom configurations, but it's not that much."
"The storage is minimal, so we have to set the system to delete data after seven days."
"The product needs to have a better support group for its online support, specifically for its help desk."
"The ability to setup a DDNS for each WAN independently would be a very handy feature."
"The hardware can be improved."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
Fortinet FortiGate-VM is ranked 9th in Firewalls with 113 reviews while Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews. Fortinet FortiGate-VM is rated 8.4, while Untangle NG Firewall is rated 8.6. The top reviewer of Fortinet FortiGate-VM writes "An easy-to-manage and configure tool that provides ample documentation to help with the setup phase". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Fortinet FortiGate-VM is most compared with Azure Firewall, Palo Alto Networks VM-Series, Fortinet FortiOS, OPNsense and Cisco Secure Firewall, whereas Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and SonicWall TZ. See our Fortinet FortiGate-VM vs. Untangle NG Firewall report.
See our list of best Firewalls vendors.
We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
