We compared Fortinet FortiGate and Sangfor NGAF based on our user's reviews in several parameters.
Fortinet FortiGate and Sangfor NGAF both offer strong security measures and reliable performance, with Fortinet FortiGate excelling in customer service and support, while Sangfor NGAF boasts affordability and efficiency in threat detection. Fortinet FortiGate users appreciate its comprehensive reporting functionalities and cost savings, while Sangfor NGAF users value its ease of integration and network protection. Areas of improvement include the complexity of Fortinet FortiGate's user interface and Sangfor NGAF's need for better documentation and technical support.
Features: Fortinet FortiGate stands out for its strong security measures, effective firewall capabilities, intuitive interface, reliable performance, and comprehensive reporting functionalities. In comparison, Sangfor NGAF offers advanced security measures, ease of integration, robust network protection, efficient threat detection, and a user-friendly interface.
Pricing and ROI: The setup costs differ between Fortinet FortiGate and Sangfor NGAF. Users find the setup cost for Fortinet FortiGate to be minimal and straightforward, allowing for easy deployment. Sangfor NGAF also has a reasonable setup cost with a straightforward licensing process., Comparing ROI, Fortinet FortiGate is praised for effectiveness, robust features, ease of use, and cost savings. Sangfor NGAF improves security, efficiency, and reduces costs with user-friendly interface and comprehensive features.
Room for Improvement: Fortinet FortiGate has room for improvement in its complex user interface, challenging setup process, performance issues, and occasional downtime. Sangfor NGAF would benefit from enhancements in user interface, documentation, technical support, advanced features, and customization options.
Deployment and customer support: Based on the user reviews, both Fortinet FortiGate and Sangfor NGAF have similar durations for deployment and setup phases. The reviews suggest that these timeframes should be considered together unless they refer to the same period., Fortinet FortiGate exhibits strong customer service and support, with prompt and effective assistance. Technical issues are efficiently resolved, highlighting the reliability of their customer service. Sangfor NGAF also offers prompt and helpful support, with knowledgeable and professional staff addressing queries and issues efficiently. Both products provide satisfactory customer service.
The summary above is based on 132 interviews we conducted recently with Fortinet FortiGate and Sangfor NGAF users. To access the review's full transcripts, download our report.
"The solution is scalable."
"Anti-Spam web content filterinG."
"The payment function for applications is good."
"This is an easy solution to deploy."
"The threat prevention is the solution's most valuable aspect."
"It is a one box solution, which covers most of the edge device’s requirements."
"The SD-WAN feature is the most valuable. This feature evolved from link load balancing. It has helped us in terms of our uptime and privatizing applications whenever we experience an outage. The SD-WAN feature has been a plus for us. Two-factor authentication has allowed us to add more users in terms of remote working. We have two-factor authentication for remote workers to authenticate them before they get on the network."
"I like that they have given me a solution at a fair price."
"We've found the technical support to be helpful."
"The built-in features function as intended, providing exceptional value."
"Sangfor NGAF specializes in ransomware detection and helps to protect our network from ransomware threats and malware."
"The most valuable feature of Sangfor NGAF is its integration."
"So far, the performance and reliability of the product have supported our company's critical network traffic."
"SSL VPN is the best feature."
"It seems to be a durable, stable product."
"I think Sangfor NGAF is more valuable than Cisco products because of its simplicity and ease of management. If I compare it with Palo Alto and Cisco, both are quite complex products. And if I compare it with FortiGate firewalls from Fortinet, I have also used all these products. Fortinet and Sangfor NGAF are similar products because the applications behind the application and policy layers are almost identical."
"The solution lacks multi-language support."
"Bandwidth usage in reporting could be improved for Fortinet FortiGate."
"The central management for the FortiGate Fortinet Firewall needs improvement. They have the manager to do the essential management for both SD-WAN and for the security policy. They should also improve the SD-WAN function."
"Some of the software stability could improve."
"Lacks sufficient security options."
"Stability and technical support are the two major issues I have found with Fortinet."
"Fortinet FortiGate is not very easy to use. The navigation could be improved to make it easier to use."
"One area for improvement is the performance on bandwidth demands for smaller devices, as well as better web filtering."
"The support offered by the product has certain shortcomings where improvements are required. The knowledge levels and response time of the support team need improvement."
"The firewall system needs gradual improvements because there are more threats and challenges every day."
"An area of improvement for Sangfor NGAF could be in the field of reporting and logging."
"Occasional issues with breaches which are dealt with expediently."
"The solution should be able to work in a hybrid setup."
"There is room for improvement in dependency on certain infrastructure, like the DNS dependency on the current DNS server that the company has. It should be standalone. It should not depend on any other DNS server."
"The support for YouTube or the Internet is not enough."
"An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sangfor NGAF is ranked 20th in Firewalls with 31 reviews. Fortinet FortiGate is rated 8.4, while Sangfor NGAF is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sangfor NGAF writes "Affordable, easy to configure firewall with fast, responsive support". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and SonicWall NSa, whereas Sangfor NGAF is most compared with Sophos XG, Palo Alto Networks NG Firewalls, Netgate pfSense, Check Point NGFW and Fortinet FortiOS. See our Fortinet FortiGate vs. Sangfor NGAF report.
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