We compared Fortinet FortiMail and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"The initial setup was easy."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Defender helps us prioritize threats across our organization."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"I like the anti-spam and security features of Fortinet FortiMail, and that its features complement each other."
"The most valuable feature of the solution is the tool's ability to prevent phishing attacks."
"The solution is very reliable and very stable."
"I think the spamming feature is very valuable."
"FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us."
"The key benefits of this solution are its user-friendly interface and clear instructions, as well as the wealth of online resources and helpful health community available for support. These features make it easy for users to navigate and utilize the solution effectively."
"It is a scalable solution."
"The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy."
"The technical support is good."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The interface is really good."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"It is mostly stable."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"There is room for improvement with the UI."
"The phishing and spam filters could use some improvement."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"The XDR dashboard has room for improvement."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"An additional feature that could be added is a pop-up screen notifying you that an email has been blocked, without having to double click on it to take you there it could provide you with a summary explaining why it was on hold or why was it spam when you hover over it with your cursor."
"The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup."
"The statistics and BI in general could be improved."
"The solution lacks to provide more visibility when there is a problem, and it needs to be tracked."
"The web console management interface could be improved."
"Fortinet FortiMail's pricing could be improved."
"I believe there is room for enhancement in content and web security features."
"The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime."
"The solution's configuration policy should be easier."
"While they are good, not 100% of email is protected just yet."
"The product must provide better customization features."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"The send box needs improvement to match other products."
"The enterprise security feature needs improvement."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"I would like to see more integration of Trend Micro Email Security with different platforms."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Trend Micro Email Security is ranked 8th in Email Security with 24 reviews. Fortinet FortiMail is rated 8.6, while Trend Micro Email Security is rated 8.0. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Symantec Messaging Gateway, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Trend Micro InterScan Messaging Security, Barracuda Email Security Gateway and Proofpoint Email Protection. See our Fortinet FortiMail vs. Trend Micro Email Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.