We performed a comparison between Trend Micro Email Security and Trend Micro InterScan Messaging Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The email protection is excellent, especially in terms of anti-phishing policies."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Does a thorough job of examining email and URLs for malicious content."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The initial setup is not overly complex."
"The email and the signature based protection is the most valuable feature."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The technical support services are excellent."
"The solution provides protection with its Email Track Records and Machine Manual features."
"Several simulation options are available within 365, and the phishing simulation could be better."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The product must provide better malware detection."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"In terms of improvement, reducing false positives would improve the system."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"The send box needs improvement to match other products."
"Sometimes malicious email gets past the email gateway."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"They need to adjust the spam filtering and make it stronger."
"The tool's dashboard is old."
"The product's pricing could be more flexible."
"The solution's pricing could be improved."
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Trend Micro Email Security is ranked 8th in Email Security with 24 reviews while Trend Micro InterScan Messaging Security is ranked 31st in Email Security with 2 reviews. Trend Micro Email Security is rated 8.0, while Trend Micro InterScan Messaging Security is rated 7.0. The top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". On the other hand, the top reviewer of Trend Micro InterScan Messaging Security writes "Has good technical support services but could have flexible pricing ". Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Barracuda Email Security Gateway and Proofpoint Email Protection, whereas Trend Micro InterScan Messaging Security is most compared with Microsoft Exchange Online Protection (EOP). See our Trend Micro Email Security vs. Trend Micro InterScan Messaging Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.