We compared TeamCity and GitLab based on our user's reviews in several parameters.
Overall, TeamCity users have expressed the need for improvement in areas such as user interface, documentation, integration capabilities, and performance. On the other hand, GitLab users find the pricing, setup cost, and licensing reasonable and flexible. Enhancement suggestions focus on user interface, performance, and project management features. GitLab's customer service is highly praised, while TeamCity users have highlighted its positive impact on project management and efficiency.
Features: TeamCity stands out for its seamless integration with various build tools, intuitive interface, efficient project management, extensive customization options, and strong support for test management. Meanwhile, GitLab is appreciated for its robust version control, collaborative tools, powerful CI/CD pipelines, comprehensive issue tracking system, customizable workflows, and security measures.
Pricing and ROI: The setup cost of TeamCity and GitLab differs in terms of users' satisfaction. TeamCity's setup cost is manageable without complications, whereas GitLab offers easy and straightforward setup. As for licensing, TeamCity has a straightforward process, while GitLab provides flexible and convenient options., The ROI from TeamCity is praised for its positive impact on project management, increased efficiency, and improved collaboration. GitLab users express satisfaction and highlight the platform's valuable investment for their projects or businesses.
Room for Improvement: TeamCity could improve its user interface and support for integration with other tools, as well as provide more detailed documentation. Users also desire better performance and responsiveness. In comparison, GitLab could enhance its user interface, navigation, performance for larger projects, project management features, and code review process.
Deployment and customer support: User feedback for TeamCity suggests that the duration to establish a new tech solution varies depending on circumstances. Some spend 3 months on deployment and an additional week on setup, while others spend a week on both. GitLab feedback also varies, with some spending 3 months on deployment and a week on setup, and others spending a week on both., Customers have expressed satisfaction with the customer service in TeamCity. Meanwhile, GitLab's customer service is highly praised for its prompt assistance, effective troubleshooting, helpful guidance, and dedication to assisting users. GitLab also offers detailed documentation and a strong community for collaboration.
The summary above is based on 52 interviews we conducted recently with TeamCity and GitLab users. To access the review's full transcripts, download our report.
"Key features allow creation of well-presented Wiki that includes ideas, development, and domains."
"CI/CD is very good. The version control system is also good. These are the two features that we use."
"The best thing is that as the developers work on separate tasks, all of the code goes there and the other team members don't have to wait on each other to finish."
"The solution makes the CI/CD pipelines easy to execute."
"The solution has an established roadmap that lays out its plans for upgrades over the next two to three years."
"CI/CD and GitLab scanning are the most valuable features."
"GitLab is being used as a repository for our codebase and it is a one stop DevOps tool we use in our team."
"We're only using the basic features of GitLab and haven't used any advanced features. The solution works fine, so that's what we like about GitLab. We're party using GitHub and GitLab. We have a GitHub server, while we use GitLab locally or only within our team, and it works okay. We don't have any significant problems with the solution. We also found the straightforward setup, stability, and scalability of GitLab valuable."
"Using TeamCity and emailing everyone on fail is one way to emphasize the importance of testing code and showing management why taking the time to test actually does saves time from having to fix bugs on the other end."
"TeamCity is very useful due to the fact that it has a strong plug-in system."
"It's easy to move to a new release because of templates and meta-runners, and agent pooling."
"It provides repeatable CI/CD throughout our company with lots of feedback on failures and successes to the intended audiences via email and Slack."
"TeamCity's GUI is nice."
"VCS Trigger: Provides excellent source control support."
"The integration is a valuable feature."
"Good integration with IDE and JetBrains products."
"GitLab can improve the integration with third-party applications. It could be made easier. Additionally, having API control from my application could be helpful."
"It would be better if there weren't any outages. There are occasions where we usually see a lot of outages using GitLab. It happens at least once a week or something like that. Whatever pipelines you're running, to check the logs, you need to have a different set of tools like Argus or something like that. If you have pipelines running on GitLab, you need a separate service deployed to view the logs, which is kind of a pain. If the logs can be used conveniently on GitLab, that would be definitely helpful. I'm not talking about the CI/CD pipelines but the back-end services and microservices deployed over GitLab. To view the logs for those microservices, you need to have separate log viewers, which is kind of a pain."
"We would like to generate document pages from the sources."
"I would like to see better integration with project management tools such as Jira."
"The tool should include a feature that helps to edit the code directly."
"The user interface could be more user-friendly. We do most of our operations through the website interface but it could be better."
"There is room for improvement in GitLab Agents."
"We do face issues in our company when we run out of disk space."
"The upgrade process could be smoother. Upgrading major versions can often cause some pain."
"Last time I used it, dotnet compilation had to be done via PowerShell scripts. There was actually a lot that had to be scripted."
"It will benefit this solution if they keep up to date with other CI/CD systems out there."
"Integrating with certain technologies posed challenges related to time and required support from the respective technology teams to ensure smooth integration with TeamCity."
"I need some more graphical design."
"REST API support lacks many features in customization of builds, jobs, and settings."
"The UI for this solution could be improved. New users don't find it easy to navigate. The need some level of training to understand the ins and the outs."
"Their online documentation is fairly extensive, but sometimes you can end up navigating in circles to find answers. I would like them (or partner with someone) to provide training classes to help newcomers get things up and running more quickly."
GitLab is ranked 1st in Build Automation with 70 reviews while TeamCity is ranked 6th in Build Automation with 25 reviews. GitLab is rated 8.6, while TeamCity is rated 8.2. The top reviewer of GitLab writes "Powerful, mature, and easy to set up and manage". On the other hand, the top reviewer of TeamCity writes "Build management system used to successfully create full request tests and run security scans". GitLab is most compared with Microsoft Azure DevOps, Bamboo, SonarQube, AWS CodePipeline and Jenkins, whereas TeamCity is most compared with CircleCI, Jenkins, Harness, GitHub Actions and Tekton. See our GitLab vs. TeamCity report.
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