We performed a comparison between IBM MaaS360 and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"Great for software update needs, operating system version updates, and security policy enforcement."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"Maturity makes it a stable product."
"It's easy to manage."
"The conditional access policies that we set up are very useful."
"Remote enablement feature and access to internal resources on the VPN."
"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"We've found the scalability to be very good."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"It can change policies based on geolocation or schedules."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The Self Service feature, which allows us to make apps available to our staff and students was essential."
"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy."
"Jamf is stable, reliable, secure and you have lots of customization options."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to."
"Being able to push out elevation policies to users on an Adhoc basis helps us when users are not in the office."
"Thanks to Smart Groups and patch management, a lot of the work being done is via a hands-off approach."
"We have been able to successfully manage applications and inventory within our machines."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"There are a couple of issues with stability."
"I think there should be a better tracking of the cell phones used on the Intune."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"Its integration with Microsoft Teams could be better."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"User interface is basic and not very intuitive."
"It would be ideal to add support for the distribution of windows.exe applications."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"The price could be lower."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The new remote support tool is still lacking features compared to other industry solutions."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it."
"The response time for support could be significantly improved."
"There is room for improvement with Jamf Pro, especially regarding updates."
"For Windows, we have a reset option. We'd that option available for Mac."
"An easier way to deploy Full OS upgrades would be a great start."
"The list of applications for patch management isn't sufficient."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews. IBM MaaS360 is rated 7.8, while Jamf Pro is rated 9.6. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Kandji. See our IBM MaaS360 vs. Jamf Pro report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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