We compared IBM Spectrum Protect and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"For initial setup, we started with the blueprints, which were great. The blueprints allowed us to be able to decide if we needed to use small, medium,k or large. Because we are a large environment, we used a large blueprint. Once we followed everything in the blueprint, it was a smooth transition from there."
"We like IBM Spectrum's versioning capabilities. It lets us specify how many versions of a file we want to keep and for how long. Also, the archive component of the software helps us a lot."
"Once it is completed properly, it is low maintenance. Most of the functions do not require much deliberation. It is all the blueprints and technologies laid out, and it is straight forward."
"The business value comes from the capability to overcome data losses."
"It is a very good and mature enterprise product. Once it is set up and everything is put in, you don't have to manage it. It actually runs automatically by itself."
"The amount of data that it protects with very little storage by doing incremental forever is one of its most valuable features."
"We have a very good team of administrators who know the product perfectly and are able to manage it on a day-to-day basis."
"It scales well for the amount of clients that we use with it."
"The ability to quickly bring up VMs within a test environment allows us to test our disaster recovery functions and ensures that they would function just as well in an actual disaster scenario."
"The way we can use checkpoints from each VM to restore them is an excellent feature, and the replication is great."
"Zerto's ease of use is outstanding; it's easy to set up and has a clear interface and menus. The reporting, analytics, and online monitoring are also excellent."
"The replication feature and DR functionality are most valuable. Zerto has many options when a new server is being provisioned."
"Zerto has helped reduce our organization's DR testing to seconds to minutes. We have been able to save probably close to 200 hours a year."
"Moving the VPGs from one location to another is a valuable feature. You just click on it and move it and it's done."
"The near-synchronous replication is key. That has allowed us to provide the low RPOs that we promise. For key systems, that has been the deciding factor."
"It is pretty easy to use. The interface is intuitive and easy to use. Once you set it up, it just works. So, it is great."
"We would like to see cloud integration."
"Integration with Windows environments needs improvement. It should be more "assisted", both at the application and database level. It remains a product that fits better in Unix/Linux environments than in Windows environments, given its configuration procedures."
"Anytime you are not very current and call in with an issue, it is hard to get it resolved. It will depend on how far back you go though."
"They can include more cloud-enriching features. I would like IBM Spectrum Protect to have the functionality for backing up a VM directly in Azure. I would like to be able to back up a VM directly in Azure without spinning up a Hyper-V cluster and backing up the virtual server."
"Ease of use."
"The administration interface should implement more functionalities that exist only in the command line and needs improvement in how some reports are created."
"An area for improvement would be the ease of use - the GUI is not up to the mark compared to other products in the market."
"There is room for improvement in the service aspect."
"I would like to see some graphical improvements in Zerto's interface. There's an option to export a list of all of our servers, but the information isn't presented the way we want. We want it in a specified sequence broken down by region, etc. We can't manipulate the data when we export it. Maybe they could change it to look more like an Excel sheet, and we can customize the graphics and data. We suggested these improvements to Zerto through their portal."
"The only thing I really don't like about Zerto is that the ZVM has to be a Windows server. I can spin up any OBA template whenever I want to, but if it has an OS that's tied to it, then I have to involve the OS team from my company. That drives me crazy."
"Their data backup and restore have some ways to go."
"It works only for a virtual platform, it does not support bare metal."
"We had a situation where we had to relicense VMs once they were moved over. We later found out that that feature is built-in, but it's not easy to find. The way it's done is that you have to go to the target site to turn it on. If that were explained a little bit better up front, that would be helpful."
"I would like to see some improvements with APIs going into the cloud so that they can more natively orchestrate the migration point-to-point without special hands-on configuration. Azure does some of that natively by having an agent on the VM, but Zerto could improve on its APIs into Azure or Google so that spinning up works more natively in that environment. It would make things smoother."
"Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site."
"The documentation needs improvement in terms of the setup, getting enough detail, and getting that up to speed."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. IBM Spectrum Protect is rated 8.0, while Zerto is rated 9.0. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". IBM Spectrum Protect is most compared with Veeam Backup & Replication, IBM Spectrum Protect Plus, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Cohesity DataProtect, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and VMware Cloud Disaster Recovery. See our IBM Spectrum Protect vs. Zerto report.
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