We performed a comparison between IceWarp and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The solution has a very good log-in to the UI when compared to other solutions."
"An effective, functional, very good tool for controlling resources."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The solution's voice services work well for our company."
"IceWarp has multiple applications that are easy to use for many people."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The groupware module is the most valuable feature."
"It is a very stable tool...It is a very scalable tool."
"Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business."
"It is easy to set up."
"For me, the solution is very user-friendly. I've used it a long time and I know where everything is."
"All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile."
"It is easy to use and we can allow many users because now our users are scattered They over a wide area. We can use it from anywhere. That is the main benefit for us."
"I like the logistics and the Microsoft protocol of reaching Outlook anywhere."
"Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Our customers sometimes have problems receiving mail."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Microsoft could make it easier to combine comments in the GUI. It isn't easy to do certain things in Exchange, primarily if the administrator isn't used to the command line, so I think the customer interface could be improved."
"There are limitations in terms of the number of emails that can be sent in a minute, which makes it a little difficult for the marketing folks."
"Microsoft needs to make some modifications to meet the current needs of the environment. For example, they need to add more cell service features because people work from home during the pandemic, and certain elements should be available as a mobile service."
"The product or service could be improved in terms of Microsoft Outlook client compatibility."
"An area for improvement would be the convenience of working with Azure services from Exchange on-premise installations."
"The default storage capacity is too small."
"There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed."
"There is a lot of spam email that comes in, so they should add functionality to help fix this problem."
IceWarp is ranked 6th in Email Applications with 15 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. IceWarp is rated 8.6, while Microsoft Exchange is rated 8.4. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". IceWarp is most compared with Google Workspace, Zoho Mail, Zimbra Collaboration, KerioConnect and Microsoft Exchange Online, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and HCL Notes. See our IceWarp vs. Microsoft Exchange report.
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