We performed a comparison between IceWarp and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"It's scalable and stable."
"IceWarp has multiple applications that are easy to use for many people."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The groupware module is the most valuable feature."
"An effective, functional, very good tool for controlling resources."
"The solution's voice services work well for our company."
"The solution has a very good log-in to the UI when compared to other solutions."
"The backup and storage management features of Zimbra Collaboration are valuable."
"Network NG Modules are valuable to us."
"The most valuable feature is sending messages as well as text and documents. It's a big solution for us since internal communication is a must in our organization."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The solution is easy to implement."
"The Zimbra Collaboration's most valuable feature is web access."
"We can control all the data in my IT infrastructure."
"The configuration is simple."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Our customers sometimes have problems receiving mail."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The installation is not straightforward, it can take two days for the full implementation."
"It would be great if a group chat feature were created to allow for a team environment."
"There are some security issues."
"Zimbra Collaboration's video conferencing could be improved."
"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"We have had an issue with security."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"It is good and competent, but you have to pay for video and group chat features."
IceWarp is ranked 6th in Email Applications with 15 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 28 reviews. IceWarp is rated 8.6, while Zimbra Collaboration is rated 8.0. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". IceWarp is most compared with Google Workspace, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, Google Workspace, KerioConnect and HCL Domino. See our IceWarp vs. Zimbra Collaboration report.
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