We performed a comparison between Infor CloudSuite and Infor M3 based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The product's most valuable feature is production planning. It is one of the core features."
"It is a complete wave management system to increase processing efficiency."
"It is a scalable solution."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."
"Infor M3 has tailor-made packages for each and every industry."
"It's simple to use. You don't need any complex training to use it."
"The product's initial setup phase is easy."
"provides all modules, supply chain, HR - it's good for management."
"The most valuable feature of the solution is that it is highly customizable."
"The user interface and user experience were good."
"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."
"They could include marketing automation for the product."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"The solution's support service could be better."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Pricing is always an area where there is room for improvement."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features."
"The solution must provide more learning documents."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
"The solution is stable but not agile."
"We can't make modifications to fit the client's requirements."
Infor CloudSuite is ranked 14th in ERP with 13 reviews while Infor M3 is ranked 9th in ERP with 13 reviews. Infor CloudSuite is rated 8.0, while Infor M3 is rated 8.2. The top reviewer of Infor CloudSuite writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Infor M3 writes "The solution is a reliable, stable, and cost-saving ERP". Infor CloudSuite is most compared with Infor LN, SAP Warehouse Management, IBM Maximo, Microsoft Dynamics 365 Business Central and Workday, whereas Infor M3 is most compared with SAP ERP, Infor LN, SAP S/4HANA, Microsoft Dynamics AX and Microsoft Dynamics 365 Business Central. See our Infor CloudSuite vs. Infor M3 report.
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