We performed a comparison between Intercept X Endpoint and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The case interface is Binary Defense MDR's most valuable feature."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"One of the best use cases involves synchronized security staff, which allows us to manage both the firewall and the anti-virus features from the cloud."
"Everything in Intercept X Endpoints is much centralised which makes it easy for our team to work with. The functions are in a single portal."
"The most valuable feature of the solution is that it is less hash-based than competitors."
"The most valuable feature is the supervisory side of it where we can watch the throughputs, and even the loading of the device, to see how much traffic is happening."
"The solution is overall quite good, the services are performing well. It is very good for those who are using standard PC configurations. It does not block their system up by taking up a lot of resources."
"The initial setup is simple."
"Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities."
"The most valuable feature of Sophos Intercept X is a web filtering and URL sanity checks. Overall the solution is well balanced with all its features."
"The authentication it offers minimizes the risk of access."
"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
"The product’s most valuable feature is ease of use."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"The product’s most valuable features are integration and endpoint protection."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"We found a couple of bugs in the user interface."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I would like to get more reports from Binary Defense about what they're blocking."
"The current reporting system could benefit from improvement."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"We are not able to merge the sub-estates. If we create multiple sub-states and there may be instances where a user is in a different sub-state, it may not be possible for us to relocate that user from one sub-state to another through the console. We have to merge them manually which is not ideal."
"The solution can be expensive, although we do see the value in it."
"Integration with firewall solutions could be better."
"Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them."
"If Sophos Intercept allows users to restrict website access based on specific needs, such as streaming new videos for business purposes, we would prefer to use that."
"The endpoint detection and response (EDR) technology has room for improvement because the information that it gives us to resolve our problems is poor nowadays."
"The cloud management console could be a little more user-friendly."
"Intercept X Endpoint is a very heavy solution that consumes a lot of RAM and should be made lighter."
"Endpoint protection is very slow."
"They should improve XDR and threat protection capabilities for zero-day attacks."
"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"The solution is expensive for customers."
"There is room for improvement in performance and upgrades."
"Threat intelligence is an area for improvement for MDR."
"It could be more secure."
Intercept X Endpoint is ranked 9th in Managed Detection and Response (MDR) with 101 reviews while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 22 reviews. Intercept X Endpoint is rated 8.4, while Sophos MDR is rated 8.6. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR and eSentire. See our Intercept X Endpoint vs. Sophos MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
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