We compared Jira and Monday based on our users’ reviews of Project Management Software. After reading the collected data, you can find our conclusion below.
Comparison Results: Users prefer Monday over Jira for project management because of its user-friendly interface, affordability, and better customer service. Jira has valuable features but needs improvement in user interface and reporting capabilities. Technical support for Jira ranges from satisfactory to needing improvement. Monday.com is praised for collaboration capabilities, customizability, and ease of use. It is considered a cost-effective solution that can improve organizational goals and efficiency. Jira is considered the preferred option when it comes to IT ticketing solutions.
"The most valuable feature is the flexibility of the configuration, being able to configure it to suit your own needs."
"I like that Jira allows you to customize the flow for an agile process and adapt it to your own flow."
"What I find valuable about Jira is that it's an ecosystem. Sometimes, it does not provide the best in class solutions, but it's so well integrated. You will not have many problems with integration."
"The most valuable feature of Jira is the project package for development."
"The most valuable feature is Jira Align, which is a plugin that helps you to understand the progress that is made against each epic."
"The solution is very scalable and flexible."
"We can create multiple boards for the same product backlogs."
"Its integration with Bitbucket, Confluence, and other things is most valuable."
"The automation feature saves us hours of time reviewing activities, sending reminders, and sending emails."
"The time savings alone is worth every penny and man-hour it took settings up the business profile."
"In general, this solution is very user-friendly."
"I found the task management features as the most useful and necessary."
"It has helped us to divide work by assigning tasks and forecasting how busy we will be in the future."
"Monday is a great way to have history and a backup for all the work done."
"It's really easy to use."
"Subitems really help me stay organized when a project has more than one piece."
"It's also difficult to migrate through, things don't always tie-up. It's not easy to use."
"The way to configure it can definitely be improved. It is very difficult and complex to configure. Its configuration should be simplified."
"Something I would like to see improved is the traceability feature. When you have a user story, if you can see all the test cases, it would be an improvement if you could see any design documents or any change management."
"The next-generation software projects lack a lot, and I found quite a few bugs. There are some really basic things that you still cannot do. For instance, to put a mandatory due date for a task that you create in one of these projects is still not available. That's a bit of a block because people, especially those who are not technical, are not going to add anything if it's not mandatory. It's going to be difficult to teach them that they should do it anyway."
"The solution should be more user-friendly and include integration with different tools."
"I want the tool to integrate connectors."
"It would be very useful to have drag and drop time tracking."
"Could be more stable with more integrations."
"There have recently been a lot of lagging and loading delays with saving."
"The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous."
"There should be on-screen PC/Mac notifications when the website/service is not open on the screen."
"I struggle to use the mobile version of Monday.com."
"Having easier access to training videos on how all features can interact with one another would be helpful."
"The stability could be improved."
"There are minor bugs that delete information or don’t autosave information placed. It doesn’t happen often, however, when it does it is inconvenient."
"BCC Outlook integrations could be better."
Jira is ranked 5th in Project Management Software with 266 reviews while monday.com is ranked 1st in Project Management Software with 222 reviews. Jira is rated 8.2, while monday.com is rated 9.4. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Adobe Workfront. See our Jira vs. monday.com report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.