"Has good functionality and is user-friendly."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"The most valuable feature of ManageEngine Endpoint Central is the central management console. Additionally, inventory tracking is helpful for knowing where our assets are."
"The stability is very good."
"The most valuable feature of this solution is the Patch Management."
"The stability is great."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"The setup is pretty simple."
"Scalability-wise, I rate the solution a ten out of ten."
"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."
"The ability to deploy patches seamlessly is the solution's most valuable aspect. It allows us to not only deploy patches but to monitor the deployment of those patches."
"You can create remote sessions for client systems."
"The most valuable features are patch management and mobile device management."
"The solution's technical support is top-notch. Whenever I have a question, they get back to me immediately, which is probably one of the best features of the solution's technical support."
"It is a highly stable solution."
"The most valuable feature of this solution is centralized management."
"I would like to have the option to install the agent remotely."
"Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade."
"There are occasional glitches."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
"Tech support is mediocre at best."
"The tool's security can be better."
"In relation to ManageEngine Endpoint Central, ManageEngine NGAV seems to be completely useless right now."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
"I find the user interface a little bit intimidating and not very appealing."
"The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated."
"The solution should have a customer label where we can label those servers or include those servers for specific customers."
"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."
"The agent can be a bit more intelligent."
"ManageEngine Patch Manager Plus needs to improve speed."
"They should add better features for managing hardware."
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ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 60 reviews while ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews. ManageEngine Endpoint Central is rated 8.2, while ManageEngine Patch Manager Plus is rated 8.4. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and SOTI MobiControl, whereas ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, BigFix, Microsoft Configuration Manager, GFI LanGuard and N-able N-central.
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