We performed a comparison between Jamf Pro and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"The most valuable feature is the UEM capabilities."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"Great for software update needs, operating system version updates, and security policy enforcement."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"The technical support of Microsoft Intune is good."
"We have been able to successfully manage applications and inventory within our machines."
"We can see every single Mac is on which macOS version so we can help users if needed to update their Macs to a saved and current version."
"We are able to manage our full fleet of devices and can simply integrate with all of our systems."
"It's a scalable product."
"The self-service is invaluable to the user."
"The features that have been the most life-saving for us are pre-stage enrollments and self-service."
"The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there."
"Automating the refresh of the devices is huge for both sides of the end-user experience."
"The solution's most valuable features are its patch management capabilities, especially for third-party applications, along with quick and easy configuration and deployment processes."
"The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."
"ManageEngine Desktop Central is stable."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
"The product works perfectly for patch management and software deployments."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"Page management and ADA integrations are the most valuable features of ManageEngine Endpoint Central."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"Technical support is not that great."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"The technical support could be improved."
"The synchronization could be improved."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"I think it would be best if Jamf had support tiers."
"It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it."
"The reporting with PowerBI could be improved."
"I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"There is room for improvement with Jamf Pro, especially regarding updates."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker."
"The OS deployment could be better."
"The solution isn't fully stable, and, when it goes down, it's hard to get it up and running."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
"Documentation could improve so we don't need to create the support requests first."
"ManageEngine Endpoint Central’s scalability could be improved."
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Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews. Jamf Pro is rated 9.6, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". Jamf Pro is most compared with VMware Workspace ONE, SOTI MobiControl, Microsoft Configuration Manager, IBM MaaS360 and Kandji, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus, SOTI MobiControl and BigFix. See our Jamf Pro vs. ManageEngine Endpoint Central report.
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