We compared Microsoft Defender for Endpoint and Trend Micro Cloud App Security based on users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Trend Micro Cloud App Security is known for its wide range of intelligent features, including sophisticated data loss prevention and advanced email protection.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Trend Micro Cloud App Security users have suggested that the policy settings should be improved. They also want better support for file attributes in the DLP module and improved admin management for multiple instances.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. The setup for Trend Micro Cloud App Security is simple and can take anywhere from 15 minutes to a few days. It requires two technical individuals for maintenance and deployment.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Some users said they were satisfied with Trend Micro Cloud support, while others said there was room for improvement.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Trend Micro Cloud App Security is relatively expensive, requiring a yearly subscription and extra charges for implementation packages or professional services.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Trend Micro Cloud App Security provides a solid ROI by successfully analyzing and stopping harmful emails.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. Trend Micro Cloud App Security stands out with its unique DLP features, excellent email protection, and strong URL detection. At the same time, users have said that the price of Cloud App Security is a little steep, and some users said the support could be better.
"Defender for Endpoint has one dashboard with security-related information, vulnerability-related information, and basic recommendations from Microsoft, all in different tabs. That's helpful because if we want to fix only the recommended ones, we can go fix all of them..."
"Because it has been integrated with the OS, we get the entire software inventories, and we even get access to the registries. Those are the primary features."
"There are a couple of features, such as isolating the devices or connecting the device and connecting live response."
"We apply the DLP policies across a range of endpoints and it is very accurate when reporting vulnerabilities, including those in email attachments."
"The best part is that it is built into Windows, whether it is a server base or a desktop base, which gives more control over the operating system. Because Defender, the operating system, and the Office solution are by Microsoft, everything is working like hand-in-glove. Its administrative overhead is less because a desktop user has already got some experience of how to handle a Microsoft Defender notification or administer it."
"We have liked the fact that it comes with Microsoft Windows 10 and it is constantly updated with all new virus definitions. It is also updated with new security features on a regular basis."
"We can run the virus scan across our entire environment."
"Its real-time security is the most valuable."
"The initial setup is pretty straightforward."
"Trend Micro has DLP features in it, which separates it from other solutions."
"The solution is easy to integrate."
"Trend Micro Cloud App is easy to use and easy to install."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"It has more intelligence features than other vendors."
"Dependable with ease of integration with other security products."
"Microsoft Defender for Endpoint's licensing is confusing. It has conflicting information on the website. We also faced integration issues with other systems. It makes laptops slower than traditional antivirus systems."
"Microsoft Defender for Endpoint is secure but when it comes to security all solutions could improve security."
"Something that is unique to Microsoft is its licensing model. When you go out and you buy McAfee or Symantec, you know what you're getting out of the box, but with Microsoft, often, when you're looking to achieve a certain set of capabilities, those capabilities are spread across different products. You might try to do something you could do with CrowdStrike, but then find out that you also need to purchase Microsoft Defender for Identity or Microsoft Defender for Azure. You realize that when they talk about what they can offer within the Microsoft platform, it's really the suite of investments. So, sometimes, you may find yourself buying Defender for Endpoint thinking that it matches CrowdStrike, but then you find that Microsoft really needs to sell you something else. One plus one will equal three, but when you have a very concise platform, such as CrowdStrike, you know what you're going to get."
"There's a lot of manual effort involved to configure what we need."
"I'm not too sure of its current capabilities, but I'm pretty sure they are doing a good job on Windows and Mac. However, I'm not sure whether they covered Linux. If I remember correctly, Microsoft Defender didn't have anything proper on Linux back then, but if they have improved it from that aspect, it would already be ticking all the boxes."
"Lowering the price would be an improvement."
"Auto recovery is the most important feature that we would need from this solution. For decryption, similar to Malwarebytes, there should be something to be able to recover the data up to the last normal status. Its ability to recover data to the last normal copy must not exceed 5 to 10 minutes."
"It needs to improve the cybersecurity for lateral movements. For example, when a hacker tries to enter a machine, they try to get the password by doing a lateral movement."
"They should provide separate corporate-level licenses for two to three instances."
"In the next release, I would like to see the cost go down."
"The price of the solution could improve by being lower."
"Documentation could be improved; product cost is quite high."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"The solution's technical support services could be better."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
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Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while Trend Micro Cloud App Security is ranked 16th in Anti-Malware Tools with 8 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Cloud App Security is rated 8.2. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro Cloud App Security writes "A straightforward setup and good reliability with useful security capabilities". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, Cortex XDR by Palo Alto Networks, Trellix Endpoint Security and SentinelOne Singularity Complete, whereas Trend Micro Cloud App Security is most compared with Microsoft Exchange Online Protection (EOP) and Forcepoint ZT CDR (Zero Trust Content Disarm & Reconstruction). See our Microsoft Defender for Endpoint vs. Trend Micro Cloud App Security report.
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